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January 2024 by john jon
Been a customer for over 5yrs. Can't get a discount when I try to upgrade I get charged the full price of the phone. might as well be a new customer that's who gets the discount, also why don't you have the upgrade price by the phones anymore
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January 2024 by Tee
Google and their store sign says they close at 7pm. It’s 5:48p on a Wednesday and it’s closed.
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January 2024 by Lydia Grammer
Awful... awful store !!! They could care less about your business...they are rude also...I will not go back.... my advice your better off going somewhere else like going to roe buck!
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October 2023 by Jhon Basilio
Well, the staff is not there and we are waiting and it has been more than 30 minutes and nothing
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July 2023 by Pablo Jimenez
I rate it a 10 out of 10 because nice service ??
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April 2023 by Kevin Brock
The sales girl was very helpful and went over every detail about the phones
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August 2022 by Sean Lenae
Was able to upgrade my phone with no problem.
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February 2022 by C.J. Reed
Young man was so nice, but could not help me out. I learned that all of the Metro stores are NOT managed under same, and that's why he couldn't help me. I would definitely do business with this location.
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August 2021 by Aaa Ouda
Worst of the worst
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January 2021 by Juran Gulley
The person that assisted me was very professional and kind I really recommend him totally awesome thank you so much will return soon
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September 2020 by M Buchanan
Horrible service and rude employees
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February 2020 by Fred Utley
Good service good employers I'm always glad to visit them !
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October 2019 by j
I was in need of a new phone and I saw that metro pcs has a deal if you switch carriers you can get a phone for $49. I called the store to find out how much would it cost for phone plus activation and was told $170.when I went to the store later that same day the guy at the counter that waited on me told me the price was $180.after explaining I got an earlier quote for $170 he obliged. I received a case with the phone thinking it was complimentary. I looked at my receipt a few days later and discovered not only did they charge me for a case I didn’t ask for they also charged me for antivirus software I didn’t ask for. I could not get the guy who waited on me to give me a refund on the case because I already had a case for the phone I contacted the manager and he would not refund me either he then told me I got a good deal on the phone and should be satisfied and suggested I could bring the phone back and get a refund. I will be contact corporate office to get resolution.it is not a lot of money but it’s my money and I have the right to spend my money the way I choose and not have someone to cheat me out of it.Bad Business Practices
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September 2019 by jennifer Wilson
I was in need of a new phone and I saw that metro pcs has a deal if you switch carriers you can get a phone for $49. I called the store to find out how much would it cost for phone plus activation and was told $170.when I went to the store later that same day the guy at the counter that waited on me told me the price was $180.after explaining I got an earlier quote for $170 he obliged. I received a case with the phone thinking it was complimentary. I looked at my receipt a few days later and discovered not only did they charge me for a case I didn't ask for they also charged me for antivirus software I didn't ask for. I could not get the guy who waited on me to give me a refund on the case because I already had a case for the phone I contacted the manager and he would not refund me either he then told me I got a good deal on the phone and should be satisfied and suggested I could bring the phone back and get a refund. I will be contact corporate office to get resolution.it is not a lot of money but it's my money and I have the right to spend my money the way I choose and not have someone to cheat me out of it.Bad Business Practices
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August 2019 by Josh Allen
Overcharged me 20 dollars added stuff to my payment with out even asking me and acted like he did me a favor when I confronted him about the extra stuff
