-
February 2024 by Glorious Glory
The customer service attendant was very knowledgeable of the phones and took time to explain the details.
-
June 2023 by Jasmine Moss
Went in today after being unsatisfied at two other local metro PCs locations. Shamicka helped me get a new phone and two tablets. No hidden charges, no fast talking and card swiping. She is definitely whats need for the company.
-
February 2023 by Amber Dye
Just went here to get a phone and a new plan and I was prepared to spend $145 and they were extremely rude to me and wouldn't quit heckling me to get the case and screen protector they wanted me to and refused to sell me the phone over 15$. They tried lying and confusing us in order to use to force us to buy what they wanted without letting us know what we were purchasing. It was extremely frustrating because we drove over 30 minutes because we were told it was the only store that had the phone we were looking to buy. We stood there waiting to finish our purchase for over 30 minutes while the two people said that they would get in trouble if they didn't upsell on us so they didn't want to sell us the phone. It blows my mind that they would cut ties with a new monthly paying customer, a long term customer, and the purchase of a phone over a screen protector. I used to only have good things to say about metro but this store has changed my mind. They waisted time I will never get back and over an hour of driving and gas
-
May 2022 by Lakandis Littleton
I hate this location! Everyone who works here is rude and wicked. They never have the phone u really want. DO NOT SHOP HERE
-
May 2022 by Shannon McConnell
Small old buildingPolite service
-
September 2021 by Billy Sanders
I stood up there for almost an hour trying to get my phone situated the rep assured me my account was unlocked only to get home and metro says it will be three days until its unlocked missing all kinda calls reps shouldn't give out false information
-
June 2021 by Nuairus Hart
Very clean and nice customer service will return
-
April 2021 by Barbara Daniel
Was waiting on by the manager. He was very rude very rude. And he say they do not honor any return policy even if it's on your receipt.
-
September 2020 by Colandas Guider
Great service.Fast and easy.
-
June 2020 by Tonya Fletcher
The Owner was very nice and helpful!
-
April 2020 by mouna messikh
Good customer service, very helpful people
-
December 2019 by Shelandria Prince
Worst customer service ever!!!!! These folks literally gave me the run around about my phone. I called to speak with a manager and he was just as rude. Yall need to be glad that people even shop at this store especially because of its location. Please dont shop here!!!!! Rude and Ghetto. The only reason I gave them a star is because you cant move forward without giving at least one
-
September 2019 by Michelle Hubbard
Why is it everytime I come here to pay my bill the system is always supposedly down
-
May 2019 by Diamond 85
I tried calling the store and no answer to save time.. better off just walking in there to ask a simple question about your service, call center needs an upgrade or the number provided online.
-
December 2018 by Theorun Angela Maxwell
I only go to this metro .The owner is is the nicest person I've met at a Metro store I always go to them and do the lady who's always there she sweet as well
