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May 2024 by Bridgett Fortenberry
Very Friendly,Clean & Helpful
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October 2023 by AK
Great customer service. Highly recommend.
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September 2023 by AK Bates
Great customer service. Highly recommend.
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September 2023 by JIMMY SMITH
Great place for car repairs ?
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June 2023 by Charles Staples
Moe was great!
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June 2023 by Chasity Overstreet
Nice and always good service there
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June 2023 by JJ Miles
Horrible experience, rude incompetent employees, am done with metro
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June 2023 by mix emotions BOE
They would even let me add a line
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April 2023 by Joseph Baker
** Changed From Previous **Boy. This place has changed. I went in to buy a phone that I researched and had made a final decision. One salesman, brilliant, provided his input [I requested, and his thoughts were same as mine] swayed me to a different phone.I'm good here.When the manager got involved, This is when things go back quickly. (For the record, I have waited 24 hours to cool off before writing this review.) When the manager asked what plan I was in, I told him the 40$. But he said for me to buy the phone at the promo price, he would need to change me to 60$ plan. After discussing this, we agreed on the 50$ plan... as there is no real value in the 60$ for myself. The price keeps going higher, which should have dropped. When I was told that they could not sell any 5G phones without their case and screensaver, I explained that I would make my own purchase in a style & color that I liked and could benefit me... he said they couldn't sell me this phone.Fine. Cancel this purchase."Well, I will gave to explain to my boss." He says... and the salesman and I started over.But the manager picked on the keyboard.. and the price only dropped by 12$ from the original.Wait.Let's do the math, reducing plan by 10$ drop. Removing the screen protector, should have dropped too. But the manager forced me to take the 60$ plan after agreeing and changing me to the 50$ plan. After removing the screen protector and the plan reduction... I saved about 2$.This guy is a "soldier" for his paycheck and has no interest in his customer's needs or input on their own purchase. He listened to me, agreed and then forced his commission needs into my purchase.I will never visit this store again. In one quick move, this went from my favorite store to the "watch out, they'll rip you off store" . (Yes, that's how I will refer to them now)
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January 2023 by Janice Jones
A very bad situation they can help me very rude
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December 2022 by Rita S Ortiz
Nice customer service, sadly I couldnt get the service but the guy at the front desk was super friendly and willing to help
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October 2022 by Jennifer Justice
They couldn't give me my same number, took forever to get the new number and the phone working right. The 2 young ladies working were extremely rude on top of being incompetent
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June 2022 by Brenda Hamilton
Thank you, Symphony!! You were pivotal in my decision to change Carriers, etc.??
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June 2022 by johnathon johnson
Symphony was really helpful
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May 2022 by Heretic Pup
Went in close to closing time, Symphony provided the highest level of service and never once reminded us that it was time to go... Or to hurry... Nothing. She helped us so patiently thru every single change of mind.In all honesty, we were "those" customers, by accident of course... But she was so lovely and professional.HUGE plus to this location!!!
