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October 2024 by Lisa Moon
Very knowledgeable and friendly.
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October 2024 by Natasha Balen
Such a pleasant experience purchasing a new mattress and adjustable base. Great customer service and not pushy but made sure we got what we needed.
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October 2024 by Elizabeth Edwards
Ms Patty was very gracious to us and helped us tremendously picking a new mattress. She was thorough and convincing.
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October 2024 by aesha donald
I entered into Mattress Firm Trussville on Tuesday an hour before closing in search of a mattress for my platform bed.....I had such an informative experience with my Sleep Expert Mrs. Kendall! She was very professional and personable which led me to the perfect mattress for my platform bed! I purchased the 12 inch Nectar foam mattress!! Very comfortable mattress at a great price!!
Update...I needed a box spring to provide the right height for my platform bed (with one mattress, it was too low for my height (I'm 5'9")... Mrs.Kendall followed up with me....I informed her that the mattress was a perfect fit, but I was in need of a box spring....she ensured me that she would be able to assist,, but would be off the following day,, but would inform her supervisor of what I needed....she kept her word. I communicated with Mrs. Patty what i needed and when.. i came into the store,, ordered what i needed..i received the box spring with 48 hours,, my low profile mattress was a perfect fit,, it gave the perfect height for the bed!! I greatly appreciate Kendall and Patty for being so patient,professional and sweet!! I will definitely be referring all in need and want to them!!!
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September 2024 by Sandra Oberg
Patty was awesome. She was very informative and knowledgeable about what my son needed. She was patient and kind.
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September 2024 by Katinna Mealing
Patty was great!!! Very patient gave excellent customer service!!
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September 2024 by Russell
I visited the store last week just me, trying to figure out about what I wanted in a bed. So, followed up with Kendall today with my partner and we revisited several beds and with Kendall's help we were able to decide which one was best for us. We completed the purchase and reviewed the warranty and 120 day sleep guarantee. We had a great experience with Mattress Firm store in Trussville, Alabama and our salesperson Kendall. We look forward to our bed delivery first of next month. Thanks.
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September 2024 by Andrea Butterfield
My husband and I had a great experience with the purchase of our mattress and bed frame!
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September 2024 by Joannie Morrison
I’m thrilled with my experience at Mattress Firm! Kendall was so helpful and patient showing us options for mattresses and bases. She is very knowledgeable and helpful. I am really looking forward to sleeping on my new bed! Thanks
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September 2024 by claude lewis
Kendall was very patient and helpful with our purchase. Sh
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September 2024 by Gale Gould
Customer service was AWESOME! The selections were great! My sales associate, Kendall, was very knowledgeable and helpful in assisting me find my Goldilocks ‘just right’ mattress! I would have no hesitation recommending the Trussville store to anyone!
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September 2024 by Leeann Washington
Kendall was patient and gave me great advice as I searched for the right mattress to fit my needs.
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September 2024 by Pamela Parsons
Patty was very pleasant and took the time to educate us on mattresses based on our specific needs. She allowed us to take as long as we needed to make a decision. We would definitely recommend this store and Patty to anyone investing in a mattress.
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September 2024 by William Utsey
Shelton from Gardendale, Alabam was great. Worked to get us the best deal.
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September 2024 by Tyler Pettus
Ms Patty made our experience perfect. She was very helpful and was able to answer our questions quickly. Worth saying we were worried with being pushed for a sale but that was not the case at all. She was there for help not a sale.
