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September 2023 by Alyx Hill
When trying find a place to get a replacement capacitor I came across this company. We drove all the way out to their store where we were met with a painted sign with their hours on it stating they were only open Monday through Friday. What a disappointment! If you have the ability to hang a store sign you should have changed your hours on Google.
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September 2023 by Toxey McDavid
Fix the wrong details about being open on Saturday.
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February 2023 by Damon Salter
Horrible customer service and experience. Complete HVAC system went out 27 Dec 22. Lucky us. Went thought 2/10 Home warranty. The ticket was received by Johnstone on 30 Dec 22. The install company called on 9 Jan 23 to see if the unit was there. They were told no that it will be here on 23 Jan 23. I call today and find out that our unit was sold at the warehouse. Called Johnstone and talked to Caleb. Had a long conversation that went no where. He gave me an email to one of his managers. We shall see what happens next.
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December 2022 by James Bentley
I called ahead to ask if they had a part. They said yes, so I drove over for it. When I got there, they said they were sold out, but that a truck would deliver more later that day. A few hours later I called again, asking about the part. Again they said yes, again I drove over, and again they did not have the part. Do not do business with them, you cannot trust these people.
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December 2020 by David Newell
My time here was not important.
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December 2020 by Alexander Barnes
Very good
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December 2020 by Dave A
Wanye is the best! See him
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December 2018 by Chase Adelmann
In school for HVAC, the staff there very friendly makes me feel welcome and helps me get the tools that I will need for my labs.
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December 2018 by Rich Boymagic
Great Customer Service!!
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December 2017 by andre bitten
Great customer service
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December 2016 by Justin Adams
Very professional and prompt service. Clean store with great selection and excellent prices. 10/10 would give bank notes for stuff again.
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December 2016 by Johnny Clayton
Good people Great deals
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December 2013 by Jason Nelson
All of the staff was extremely helpful. They were also upbeat and polite. It was a great experience compared to some of the other supply houses. I got everything I needed. A staff member actually helped me combine some of my material by using a combination kit which saved a few dollars and gave me some extra spares. I really appreciated the help and attention to detail. You have my business!