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September 2024 by Kesha Jenkins
Joe Hudson’s Collision Center is amazing! They were able to fix the rear damage of my Mini Cooper which I know was not easy but they put my beloved Sunny back together better than ever! Thank you! ?
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August 2024 by jeremy anderson
Great communication and work. Would come back if needed, just hope it's not needed!
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August 2024 by AccuRX Pharmacy
As a business owner, I understand you need to make a profit to stay in business. When you sacrifice customer service it is a different story. We have had fleet cars repaired here before with satisfactory results. Today we had an appointment that was scheduled after we went in person last week to get an estimate for a fleet vehicle, the staff could see the car and had an opportunity to look at any vehicle insurance information involved at that time. When my driver arrived today, the staff refused to get give an estimate due to the insured’s insurance “not being one they have experience” dealing with. It would have been nice to know that fact last week and before 2 trips and wasted time was involved. I recommend that anyone considering using this location do your homework and ask questions before you schedule an appointment for an estimate.
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August 2024 by Tonya Booker
The Body shop kept me well informed every step of the way. My vehicle looks like a brand new car.
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July 2024 by George Corey
Have had 2 cars in need of repair over the past 60 days…if you need body work Definately recommend Joe Hudson and the Valleydale Hoover Location.. Russ and Crystal extremely professional and over the top on communication. Cars were ready ahead of schedule and totally cleaned when we picked up…
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June 2024 by Josh Waldeck
Ultimately, this is a reliable and trustworthy body shop that will leave you with a professional product. I had a no fault collision that they were able to quickly repair, leading me through the insurance claim process with ease. There were some hiccups with regard to timelines communicated to me via the receptionist, but the manager was extremely responsive and professional, making sure the team communicated the new timeline.
My only feedback is for the receptionist - she is very kind and polite, but please be more read in on the status of the vehicle so you can give intelligent and relevant updates to customers. Every question I asked her was answered with something to the effect of “I’m not sure but I imagine so (sic)”. Also, please give conservative timelines and keep customers apprised to changes >24-48h out.
Overall, I would do business with this organization again after the manager made a concerted effort to make sure I was satisfied with the repair, timeline, and communication.
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May 2024 by Luisa Olvera
Premier service; no complaints whatsoever. I was attended with generosity and understanding, truly.
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April 2024 by Shane Welch
They did a phenomenal job and so far we have use them again for a repair on my wife’s vehicle. Couldn’t be more satisfied.
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April 2024 by ken segars
Best customer service and exceptional skill. The communication, the above and beyond interest in my needs is unlike any service I have ever experienced. Perfection plain and simple!
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March 2024 by J bee
Very professional and kind people. Very good job on my paint and body
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March 2024 by Donna Gordon
Pitiful. Was told a week. Took nearly a month. Lie after lie. Called corporate. Coward wouldn’t return call just sent it to a new manager to call me. Overspray on front fender. Won’t be back.
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February 2024 by Ken Snow
Great work!! The car was ready early!!
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December 2023 by Lamar Adcock
Joe Hudson's did a great job repairing my Tundra. Repairs were completed 4 days earlier than expected and my truck was even washed and tires shined upon pick up. Staff was very friendly and kept me informed every step of the way. I am an insurance agent and like to see this kind of service that is available. I will definitely recommend them to my customers in the event they have an accident.
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December 2023 by Cathy Regan
I love the Staff at Joe Hudson Valleydale ! They have been phenomenal ! Crystal & Michael are amazing. Customer Service & work is a 10 and I highly recommend them. Thank you Joe Hudson Valleydale
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September 2023 by mally mall
Professional staff and very competent at repair / body work. Will also have your car detailed and shining once your vehicle is ready to pick up.
