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September 2023 by DAVID KING
Was traveling and my car quit. They were able to work me in quickly and get me back on the road. I am very appreciative.
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July 2023 by Angel Scott
This business is extremely unprofessional. Specifically, as an out of town intern, I dropped my car off to James Automotive Center to get fixed. However, I was blatantly told that my car is unrepairable. Additionally, when I arrived to pick up my vehicle, my tag was missing. My car wouldn’t start either. I feel exploited. I would not recommend women going to this shop alone.
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July 2023 by Melissa Prichard
I have to say that James and Suzanne are life savers. As I arrived in Birmingham the night before my appointment my check gages light came on showing low oil pressure. I called 6 different shops to have it checked. Sorry we are busy, sorry we dont service vehicles that old, sorry we don't service Dodge. When you are 3.5 hours from home this can be very overwhelming for a 63 yrs old woman. From the moment I walked in they made me feel like everything would be okay. After checking things out it was the sensor and not the oil pump. I was back on the road in a couple of hours. I would highly recommend them to anyone who needs their vehicle looked at. Thank you James and Suzanne for helping this old lady out you are awesome.
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June 2023 by Melissa P
I have to say that James and ******* are life savers. As I arrived in ********** the night before my appointment my check gages light came on showing low oil pressure. I called 6 different shops to have it checked. Sorry we are busy, sorry we dont service vehicles that old, sorry we don't service Dodge. When you are 3.5 hours from home this can be very overwhelming for a 63 yrs old woman. From the moment I walked in they made me feel like everything would be okay. After checking things out it was the sensor and not the oil pump. I was back on the road in a couple of hours. I would highly recommend them to anyone who needs their vehicle looked at. Thank you James and ******* for helping this old lady out you are awesome.
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June 2023 by Aj Bernard
Best auto repair shop in bham!!! I will personally recommend this shop to all my friends and family in need of any auto repair service.Services: Auto engine diagnostic
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April 2023 by Q & A CLEANING SOLUTIONS
We used them to fix our company promaster van for a engine replacement and they held our van for over 6 months and they increased our total from $5000 to almost $10,000 because they had to take our van to voyles after telling us at $7000 there would be no increase in our invoice and they had the audacity to tell us we couldn't use our company credit card to pay because they feared we would reverse the transaction I am beyond hurt and disrespected by the way they have treated us and will never do business with them again. BEWARE!!!Service: Auto maintenance
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June 2022 by Shameeka Smith
They were very professional and more. They made sure that I was satisfied with the work they he did. Will continue if I need anything else done. I will send people as well. Superb
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July 2021 by Lauren Murphree
I will never use another mechanic again! Thanks to James and Suzanne, my cars brakes work perfectly. James was so helpful, fair, kind, and patient. Suzanne communicated everything to me as it happened. I’m so happy I found this place.Service: General repairs & maintenance
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December 2020 by Pamela Johnson
James and Suzanne at the James Automotive Center are very caring people. James did an Outstanding Job repairing my car. He made sure that my car was fixed the Right way. I am so very thankful to James and Suzanne for the Great work and Outstanding Customer Service!!!
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November 2020 by jOe G
I explained to James that need rocker arm replaced, and oil plus transmission oil changed on my Lexus. James showed me a picture where he dropped the trans pan. He stated Rocker Arm was completed, I paid nearly 1$100 and explained that I was headed right over to have an alignment done. Couldn't have alignment done because tire rods were busted that James did not mention. Park car in garage and lto eft for trip, when we returned and moved the car there was a large amount of transmission fluid on the floor. James asked me to bring it back. Took it back and James attempted to charge me $1300 to fix a seTook car to a certified lexus shop, who stated and showed me pictures of a very unprofessional job that only costed $200 to correct. When are explaining issue to front desk (wife) she got very upset but could not explain why James wanted to charge 1300 for a $200 job. She stated James would Callback... Waiting. This is the kind of mechanic that give honest mechanics a bad name.
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September 2020 by Brian Fraser
James is awesome. Super knowledgeable, detail oriented.
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June 2020 by Demarea Turner
Had a oil change back and a few other work done in 2018 before I left to start my career. The phone lady was nice and professional and William was straight forward, fast and charged a reasonable price. William does good work!
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June 2020 by Willard Maxwell
Never go here. $400 for a windshield wiper motor. Part at autozone $79. Removed oil pan bolt $74. $ 350 for driver window regulator. Part $90 at autozone. MAJOR RIP OFF.
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April 2020 by okech po
Maybe james is a good mechanic but I wouldnt know since he turned me off with his initial interaction with me. I made the mistake of assuming he would be as proffesional as the phone lady.although she specified he could do a computer diagnostic.he then said thats too old and he may not be able too. .kept saying you really wanna put money in an 88. An 88 really!. You really wanna... ? Really ? Ah duh.yes thats why i spent 6 hours trying to set up my tow there. Maybe he was letting me know its gonna cost you alot. Maybe she didnt inform him I needed a diagnostic and not work done . i felt akward and unwelcomed like be didnt want my black buisness.but maybe thats based off the big trump pence banner and his seemingly rejection of me. So its subjective.he could be a great mechanic but I woulndnt know..i towed my truck back having no faith in him due to his rude delivery .
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March 2020 by Richard Gaumer
I have known the owner and a friend.for a while .James is a true master of his craft.
