-
August 2024 by Bryan Howell
My battery was dead after a long day st work. Luckily I was parked by this business. He helped me by giving me a free used replacement battery to get back home. Thank you again!
-
June 2024 by Mylee Anderson
The customer service was top-notch, and the experience exceeded my expectations! James and Susane are very knowledgeable and I highly recommend them to anyone looking for a RELIABLE mechanic and EXCELLENT service.
-
March 2024 by Mary Colurso
This place is great! I'm so glad I found James Automotive Center, and I can't say enough good things about the folks here. James and Suzanne gave me (and my 2006 Scion XB) lots of TLC during our first visit, and they'll be my go-to for maintenance and repairs from now on. They're good folks who'll give you an honest evaluation of your car, then follow through with skill and efficiency. After my longtime mechanic retired, I've been looking for an auto shop that I can trust, and this is definitely the one.
-
January 2024 by Kenneth Mosley
This is my second major repair at James Automotive. Let's talk about trust before I move any further. Mr. James and his wife will keep it real with you about your car repair and keep you informed every step of the way. I never felt pressured, and Mr. James called me to the shop to look at my problem firsthand.
Communication was excellent from start to finish. They made sure I knew what was going on. I will return to James Automotive anytime i need a repair of just a down home conversation.
-
September 2023 by DAVID KING
Was traveling and my car quit. They were able to work me in quickly and get me back on the road. I am very appreciative.
-
August 2023 by Felipe G
Excellent very good service
A man helped me
Very kind
Shift, Axle Right front.
I was very grateful for the support of
James Automotive Center.
Thank you.
-
July 2023 by Angel Scott
This business is extremely unprofessional. Specifically, as an out of town intern, I dropped my car off to James Automotive Center to get fixed. However, I was blatantly told that my car is unrepairable. Additionally, when I arrived to pick up my vehicle, my tag was missing. My car wouldn’t start either. I feel exploited. I would not recommend women going to this shop alone.
-
July 2023 by Melissa Prichard
I have to say that James and Suzanne are life savers. As I arrived in Birmingham the night before my appointment my check gages light came on showing low oil pressure. I called 6 different shops to have it checked. Sorry we are busy, sorry we dont service vehicles that old, sorry we don't service Dodge. When you are 3.5 hours from home this can be very overwhelming for a 63 yrs old woman. From the moment I walked in they made me feel like everything would be okay. After checking things out it was the sensor and not the oil pump. I was back on the road in a couple of hours. I would highly recommend them to anyone who needs their vehicle looked at. Thank you James and Suzanne for helping this old lady out you are awesome.
-
June 2023 by Melissa P
I have to say that James and ******* are life savers. As I arrived in ********** the night before my appointment my check gages light came on showing low oil pressure. I called 6 different shops to have it checked. Sorry we are busy, sorry we dont service vehicles that old, sorry we don't service Dodge. When you are 3.5 hours from home this can be very overwhelming for a 63 yrs old woman. From the moment I walked in they made me feel like everything would be okay. After checking things out it was the sensor and not the oil pump. I was back on the road in a couple of hours. I would highly recommend them to anyone who needs their vehicle looked at. Thank you James and ******* for helping this old lady out you are awesome.
-
June 2023 by Aj Bernard
Best auto repair shop in bham!!! I will personally recommend this shop to all my friends and family in need of any auto repair service.Services: Auto engine diagnostic
-
April 2023 by Q & A CLEANING SOLUTIONS
We used them to fix our company promaster van for a engine replacement and they held our van for over 6 months and they increased our total from $5000 to almost $10,000 because they had to take our van to voyles after telling us at $7000 there would be no increase in our invoice and they had the audacity to tell us we couldn't use our company credit card to pay because they feared we would reverse the transaction I am beyond hurt and disrespected by the way they have treated us and will never do business with them again. BEWARE!!!Service: Auto maintenance
-
June 2022 by Shameeka Smith
They were very professional and more. They made sure that I was satisfied with the work they he did. Will continue if I need anything else done. I will send people as well. Superb
-
August 2021 by zocato arias
Excellent
-
July 2021 by Lauren Murphree
I will never use another mechanic again! Thanks to James and Suzanne, my cars brakes work perfectly. James was so helpful, fair, kind, and patient. Suzanne communicated everything to me as it happened. I’m so happy I found this place.Service: General repairs & maintenance
-
December 2020 by Pamela Johnson
James and Suzanne at the James Automotive Center are very caring people. James did an Outstanding Job repairing my car. He made sure that my car was fixed the Right way. I am so very thankful to James and Suzanne for the Great work and Outstanding Customer Service!!!
