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March 2024 by Mike Ennis
6 years as a customer. My taxes are ez form 5 numbers. I pay so I can get a refund advance otherwise I'll file my own. The person did not seem very knowledgeable and found out Over an hour later when I should have had a decision on refund advance, After contacting customer support it was not applied for despite it being specifically requested. Just like h&r block after a decade they have lost my business
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March 2024 by Amanda Wallace
This so the best place to get your taxes done they are friendly, sweet, they know what they are doing and completely ready to help with what ever you need!!
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December 2023 by Renee Moreland
I feel like it was fraudulent activity going on I will be contacting upper management and customer support.
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May 2023 by Moon's Place
I definitely will be returning next year! Thanks for great service.
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April 2023 by Michelle Lima
Come I’m and let Eric or Martha do your return amazing tax prepares
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April 2023 by San Sanders
My assessor, Michelle was helpful and insightful. She took time to explain each step. She was knowledgeable on the information when I asked questions.
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March 2023 by Edward Starnes
The people are very caring and knowledgeable about how to do your taxes.
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March 2023 by Priscilla PAM Jones
Erica provided EXCELLENT customer svc wit professionalism, care and information. We talked as lf knowing each other for yrs instead of mins lol. Plz gift her wit a reward or sometim cause she sho nuff did a dynamic job and im leaving out wit a refund which I wasn't 100% I would get. Thanks Pam Jones ?
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March 2023 by Trysha Hollie
Worse tax experience Ive ever had with a tax service. Not professional at all! Never will I go back or recommend them to anyone that asks. Not quick, convenient or reliable!!!
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February 2023 by Teonna Baldwin
Had a really great experience here, this is my second year filing with them and they are amazing. Martha is really and KeShannia was so helpful and sweet and she made things really easy for me. The manager is also very sweet and nice. No attitudes, Just positive energy! They are really great !
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February 2023 by breiana white
If there was a way to give Jackson Hewitt a rating of 100 is would be for this employee KuShonnia Lewis ‼️‼️ She was very professional and helped me every step of the way .
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February 2023 by Kyndall
All of the TaxPros at the Bessemer, AL location are knowledgeable, informative, and helpful. I will remain a loyal customer.
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February 2023 by Shakemial Williams
I worked with Martha at the Bessemer,Alabama Location two years in a row she is amazing!!!
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January 2023 by Treasure Banks
The staff was extremely nice and answered all my questions.
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November 2022 by Ashley Goodwin
Ashley and Erica are the absolute best! So friendly and informative. They really care about their clients. I will definitely be coming back for years to come!
