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December 2023 by Banks Information
We have had the same fireplace for years. When we decided to upgrade to a more efficient and better looking set, we were pleasantly surprised with the quality and affordable price. The installation was around 30 minutes and we have been enjoying the new fireplace every day. We would recommend Hollywood to anyone looking to upgrade or install a fireplace in their home. Darryl and Janice White.
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December 2023 by Larry Smith
I recently purchased a new Big Green Egg with nest from Hollywood and as always everything was top notch. Jason and Mark were very helpful with the whole process and I got a great deal (and some extra stuff too) that all made me feel appreciated as a customer. They built and delivered the BGE to my home and that all went perfectly as well. Highly recommend! ??
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June 2023 by Rodney Ferguson
Great experience! Last year we had our pool liner replaced by Hollywood pool! It looks great and we love it. This year we had a problem with a green pool. We used a competitor to fix our water problem because they were closer to our house. For 2 weeks we did 2 rounds of green to clean to fix it. The 2nd one got the green out but we had a cloudy pool for a few days. Went back and they said maybe our sand needs to be changed. I called Marc about setting that up and he told me it’s probably not the sand at all. Gave us 2 things to try before we went that route. Something to clean the sand and a clarifier. We put it in before we went to bed and the next morning we had a clear pool and canceled the sand change. Marc saved us at least 500 dollars. Definitely worth the extra mile or so to go see Hollywood pools. They are very knowledgeable about anything with pools. Extremely satisfied customer.Rodney Ferguson
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May 2023 by Michael Curry
From the small world files - I used to get cheap gas grills but they usually barely made it a year . A while back I splurged and got an MHP. High quality and lifetime warranty. My stainless burner on the one I have at the beach became unusable even after cleaning and wire brushing it . I took some pictures and went to Hollywood Outdoor Living on 31 in Vestavia. I showed them the pictures and with absolutely no hassle later left With a new burner assembly. Interestingly I was waited on by Mike Curry - old bham pd who recognized my name . He is the brother of my longtime ( and recently deceased) friend Pat Curry.I highly recommend these folks and MHP grills.Scott Boudreaux
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April 2023 by Mark Ware
I delayed it for a long time, but it was past time to resurface our pool. I got several quotes, and I was so impressed with Jeff Phillips and his follow up that I chose to go with Hollywood Pools. I have been extremely impressed with their work on my project. I highly recommend them.
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February 2023 by Cynthia Azziz
I appreciate Steve and Marc reaching out to me. That is good customer service. I highly recommend them for your outdoor pool service!
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January 2023 by Br Bsl
Alabama gaslight and grill once in Hoover then Homewood has found a home in Vestavia Hills at Hollywood pools.. I have a 22 yrs old Broilmaster natural gas grill. I have refurbished this grill over the yrs I buy parts online when I have to but Anderson and the staff at AGL&G have been to get most anything I need. Service after the sales has always been why I like AGL&G. 22 plus yrs and Hollywood Pools has done an excellent job at continuing the old AGL&G owners tradition
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December 2022 by Jill S'
Thank you SO much Hollywood Outdoor Living!! We recently had a Pentair light go out that was under warranty. After getting the ok from Pentair they let me know that Hollywood would be out to do the repair. I kept up with the tracking of the light and ONE business day after Hollywood received the light two employees were at my home (both were SO kind and helpful) and had my lights back up and working in less than 30 minutes. They also checked in with me and kept me informed of everything done. We really appreciate you!!
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November 2022 by sigma 10000
They either don't know what they're doing or don't care
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November 2022 by Stewart Pierson
Not happy at all with our experience. We dropped an insane amount of money on a top of the line hot tub because we wanted the best and have had nothing but problems since we got it. Initially we had multiple issues getting the hot tub delivered and set up in the first place (the owner was the one who set it up himself) and then we noticed almost immediately error codes were popping up and it wouldn't heat up. We discovered after a week that half of the things that were supposed to be set up weren't. When the filter started popping after a month despite the fact that it is supposed to last at least 6 months and we hardly used the tub to that point, we called for service because the water was becoming murky and smelly. The technician came out and told us that it wasn't set up correctly and had to replace filters, flush a line and a bunch of other stuff. I was under the assumption that if the issue was their fault then I wouldn't be billed for the service. Well, I shortly got a $150 service call bill. Within a week of him coming the error messages were showing up again and the tub hasn't been heating. The brand new filter is already about to pop despite only a single use side he came. Absolutely ridiculous. I just called and was told I could schedule another service call at my expense. Insanity
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November 2022 by Marion Genetski
We are sitting by a cozy gas log fire today due to the helpful instruction we received from Brandon Brasher at Hollywood Outdoor Living located on Hwy. 31 in Vestavia Hills. Two years ago, we purchased our gas log set from this store which was then named Alabama Gaslight and Grill.The pilot light in our gas log set needed to be lit and we couldn’t exactly remember how to light it. We needed help and Brandon was there for the rescue. He showed us exactly how to get the pilot light on by demonstrating the process on a gas log set exactly like ours in the store. His visual and auditory explanation gave us the skills and confidence we needed to return home and ignite our pilot light.Hollywood Outdoor Living is very fortunate to have Brandon Brasher as a sales associate. I highly recommend Brandon and the Hollywood Outdoor Living store.
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November 2022 by Diana Will
We are super happy with our purchase at Hollywood Pool & Spa! They took good care of us and explained the product that would best suit us. It came in on time, and delivery was awesome. Josh & his delivery crew were top notch and came quickly, set & install and back out! It was an overall awesome experience!
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November 2022 by tcbain1668
The folks at Hollywood Pool and Spa have been great, being a geek, I enjoyed the technical explanation of the how/why of why the Sundance brand is different. Their installer Josh did a great job delivering my Spa, connecting everything and training me what to do and how to do it.They were great to work with, no pressure sales, very easy to work with for payments and financing.
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November 2022 by Staci Reynolds
We have been shopping for a spa and have found Josh Brasher at Hollywood to be very knowledgeable in helping us understand the differences in Sundance vs other brands. He has been very patient in answering all of our questions. Thanks to his knowledge and experience, I expect we will be making a purchase soon!
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November 2022 by John Elrod
Chris and Nick just left my house after rebuilding my Green Egg Grill.Two very polite and professional young men and in my opinion a real asset and positive image representing Hollywood Pools & Spas. Only suggestion I would have is for someone to call when the fellas are heading to the customer.Great job Chris & Nick!!
