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March 2024 by Jeanne Franks
I had to run in for an eye shadow and the door was already locked. They have 6:00 pm closing posted but when I arrived at 5:50 it was locked and the employee turned her back to me. The last time I went in not one single employee spoke to me - I probably passed 4 or 5.They got their noses in the air. Will not go back.
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December 2023 by Susan Jones
Always excellent service!
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September 2023 by Lyndi Blackburn
Salesperson Audrey was awesome and very helpful.
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July 2023 by Family Savvy
Gus Mayer Shoes is the absolute BEST place to find chic, fashion-forward, and comfy shoes. Everyone on the team is wonderful! You will not find more helpful, knowledgeable or kind helpers who will make sure you leave with the perfect pair(s)!!!!
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July 2023 by Lynn Byrd
Two blonde women who work here were extremely nasty and rude. Go shop here if you enjoy being talked about being your back as you try to shop. Pathetic service.
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March 2023 by K H.
Truly one of the most beautiful stores I've been to. The shoes are the best collection and definitely has something for everyone! The staff seems very knowledgeable in how to style outfits and your wardrobe. Looking forward to shopping for new spring shoes!
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March 2023 by Hayden Graham
I was on break today and decided to take a stroll in this store. I stopped at the perfume counter, since I’m a perfume addict. There selection did not disappoint. They have a good selection of niche fragrances. The lady behind the counter was Super Friendly, and was very likable. Also, the lady across the way at the beauty/skincare counter was also very friendly. I definitely will be back soon to visit my new favorite sales associates!
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February 2023 by S W.
Nice candle selection!80% of the clothing in the store looks like it came from a consignment shop.My daughter and I walked around that store for 15 minutes today and not one person asked us if we needed help. Please, give those people some energy pills.
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December 2022 by Valda S.
Greatest shoe selection in Alabama!! Found several unique options for me and my husband.
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December 2022 by Suzanne Humphries
Great service. Made time to help us EbenEven during a busy event!
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July 2022 by William Bondurant
My visit to His Mayer was such a Blessing when I went to the Cologne Department and the staff member that helped me has a heart of GOLD
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July 2022 by Bonnie Poticny Realtor
Love the shoe selection!
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April 2022 by Kenneth Sundberg
My wife and I have bought several pairs of shoes there. The last time we went was the best experience we have had in a shoe/clothing store. I don’t remember her name but she was great. Unfortunately this time was exactly the opposite. This lady Peggy Lee basically looked straight through my wife and I to ask another couple if they needed help. She was rude during the whole transaction. I guess she assumed that we was broke or something. Not sure. But i will tell you that she should not be working in my favorite shoe store. I will be calling Monday to speak to a manager. I will say this is a great store and i would recommend any and everyone to shop here. Just don’t let Peggy help you. She didn’t deserve to help me and make any commission off of my purchase.
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March 2022 by Rebecca D.
Customer service is horrible. No one greets you, and sales associates will not look at you or acknowledge you unless you approach them first. Used to love shopping here when the manager Rebecca worked here. Now I will not return after being met with snooty service every time I've walked in for a few months.
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October 2021 by Macie Halvorson
Super unfriendly associates. My boyfriend and I are younger than what I am guessing is their usual clientele and while they greeted the woman that came in after us, asking her if she needed any assistance, we got side eyed and stared at, no help offered. We were interested in buying a pair of tennis shoes each but became uncomfortable and didn’t even want to spend time in the store anymore, due to the employees’ rudeness. If the only people welcomed in the store are middle-aged and older white women (housewife type) than it would be awesome if a sign like that were posted before wasting time in such an unwelcoming environment.
