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August 2024 by Taylor Winkler
Randy is a genuine pleasure to work with every time. Honestly worth waiting for him if he is busy when you come in.
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June 2024 by Hunter Elliott
Had a great experience printing and getting help from the staff. I needed to shrink a photo ~20% and they helped and were very friendly
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May 2024 by Brittany Giarrusso
This office is always down to help our business in a pinch! They are easy to get in touch with and super friendly too! Love them!
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May 2024 by Andrew Davis
Randy (and the other staff there) are always a huge help. Kind also.
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October 2023 by Mari
Service was fast! The employee was very helpful and attentive to my needs. Now, other other hand- these prices are set WAY too high. I got two small manilla file folders laminated- one I did myself which was a disaster on the self-serve laminator and the other one they did on the larger laminator. It was around $19.00 for both and they charged all of these services fees that I was not aware of. They charged to cut, trim, and the set up to CUT the lamination- that is my one and only complaint because if I knew of these multiple fees, then I would’ve trimmed it myself.
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August 2023 by Paul Taylor
The manger just stared at her computer knowing I’m 2 feet from her trying to check out while every other employee is as packed with people. I understand being busy but not even acknowledging a customers presence and telling them, “ If you don’t mind just waiting in another line.” Might go a long way to make people not give terrible reviews on google. I feel really bad for all the other employees there for having to work with her.
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August 2023 by Suzanne Bradley
I paid over $35 for an urgent document to be overnighted to arrive in Charlotte, NC. When I tracked it online, the status said it wouldn't be delivered until the following day (i.e., 2 days later). I called the 800 number for assistance. The robo-operator asked for the tracking #. After entering it correctly three times, it said they had no record of it. So I called the local branch from where it was shipped (Cahaba Village). No one answered the phone. I tried several times and still no one answered. I want my money back and my precious time back. Oh and I'd like to know the status of my package -- STILL. I will never use this location again.
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August 2023 by gail tucker
Helpful personnel ?
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July 2023 by Clayton Farris
Staff were directly rude. Exceedingly difficult to get in touch with. And intentionally avoided providing assistance
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March 2023 by Suzanne McCown
I paid over $35 for an urgent document to be overnighted to arrive in Charlotte, NC. When I tracked it online, the status said it wouldn't be delivered until the following day (i.e., 2 days later). I called the 800 number for assistance. The robo-operator asked for the tracking #. After entering it correctly three times, it said they had no record of it. So I called the local branch from where it was shipped (Cahaba Village). No one answered the phone. I tried several times and still no one answered. I want my money back and my precious time back. Oh and I'd like to know the status of my package -- STILL. I will never use this location again.
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December 2022 by Jason Woulfin (J Wo)
When I tried to use self print the machine gave error message to talk with Associate. I was charged additional fees for having them perform a rush job. I did not ask for any of this, I simply wanted to use the self service machine, but because it was not working they printed my job for me. I thought that was nice. After it was all done I was informed that there was a rush fee since my job was wanted now and over $50. However I was never told this in advance, and was only over $50 because I went with two color copies. I was told I could have printed each copy separately and avoided the fees (as each printing would have been less than $50), but not until after they printed both and applied the rush fees. Trisha was asked about removing the fees, but she could not take 5 seconds to talk about it and said they had to be applied. Do not expect much service from this location.
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December 2022 by Jessica Stahl
Manager was really rude while I was trying to print some invitations. Disappointed that what was supposed to be a fun outing while I was ~very~ pregnant was brought down by an out of left field, unnecessary attitude. In the end, she wasn’t able to do my order so I went to another place and they did them.
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September 2022 by Clint Carmichael
This place is obviously poorly managed from the moment you walk in. Nobody greets you, and most questions are answered with attitude, from every employee. I have completed about 3-4 print jobs there, and nobody is very helpful or friendly. It used to be managed better.
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August 2022 by PTLinks Gaming
The manger just stared at her computer knowing I’m 2 feet from her trying to check out while every other employee is as packed with people. I understand being busy but not even acknowledging a customers presence and telling them, “ If you don’t mind just waiting in another line.” Might go a long way to make people not give terrible reviews on google. I feel really bad for all the other employees there for having to work with her.
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August 2022 by Daniel Rodriguez
Great service
