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March 2023 by Jerry White
Mr. Estes very helpful getting me back up and running. Would definitely recommend!
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February 2023 by Emi P.
Very rude. I just called to see how much a routine brake check would cost. The owner told me they don't give prices over the phone and then hung up in my face. I Will obviously not be patronizing this business.
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September 2022 by Shannon Carden
Unfortunately, they are no longer taking work from private customers- they only work on fleet vehicles. I’ve used Estes for years to do work on an older Honda. They always did excellent work.
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August 2022 by David Strickland
TAKE YOUR BUSINESS ELSEWHERE.If Estes doesn’t like the look of you, your car, or the repairs that need to be done, they’ll quickly decide they’re “not taking any new customers.”When asked for recommendations on nearby garages, they’ll shrug and say, “I don’t know. Call around.” That gives you an idea of their place in the community.Cold, unhelpful, arrogant — everything you DON’T want in folks working on your car. LOOK ELSEWHERE.
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August 2021 by Killian Faulk
This place has been taking care of me for years. Great people, great shop.
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June 2021 by Chandler Dollins
For a long time I have worked on my own vehicles - and still do. But for my work truck, I had always taken it to a Firestone for routine oil changes for convivence. I recently had work done that that required some more in-depth mechanical knowledge, and their repair failed. They had a warranty and would likely honor it, but I had something better - A strong referral to Estes.After years of being told by a few family friends, I finally took a vehicle in. I had a substantial amount of 'non-critical' work that I elected for. Kelly and Alan gave me a fair price on parts and provided their shop rate, which is very reasonable for a shop full of competent mechanics. Their estimate was accurate, I actually saved a bit off their original estimate!My experience has been wonderful so far. I can tell by talking to the owner, his number one goal is to maintain his integrity and provide an honest service. If the shop ever messed up, I have zero doubts they would take care of their customer and own it. Aside from my personal vehicles, I have a fleet of 7 trucks/ vans, all of which have been serviced in the past two months by Estes. I value my time during the day as well as my personal time. The value they provided by being no hassle, getting things done the right way the first time is essential to me, and they simply excel here.
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January 2021 by Douglas Bonfield
I've been using Estes Automotive for about 30 years. I have a 2000 Chevy Silverado which they have maintained faithfully for 19 of those years. I can think of only one time I had to return to address the same problem: when they went behind the dash, the mechanic forgot to reconnect the speedometer, which was speedily carried out while I waited. Great service!
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December 2020 by Sarah G
Excellent service! Quick, reasonable price, great customer service.
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March 2020 by David McCaleb
Honest dependable repair shop
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August 2019 by Jammy Erwin
I started using Estes several years ago because the location is within walking distance of my office and I can drop off the car in the morning and pick it up in the afternoon. I've grown to trust them when they make recommendations and suggestions. You can believe them when they tell you that your vehicle NEEDS something done. It's a clean shop with friendly people who do quality work. Can't ask for more.
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July 2019 by Justin Donovan
I made a last minute appointment last week to get my truck serviced oil changed etc. the appointment was for Friday. I needed to get to Pensacola to spend Father's Day with my son and family so I called on Thursday morning to see if I could bring it in on Thursday so I could leave Thursday after work for Pensacola. Estes was able to get me in on Thursday morning so I could leave for Pensacola on Thursday after work and spend all day Friday with my family and son at the beach. Also the owner Kelly Estes actually gave me a ride to my office on Thursday morning so I could get my work done while they serviced my truck. They do great work and provide great service. Justin D.
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July 2019 by charlotte bowers
Car Service at its Best!
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July 2019 by Paula Randis
Took my car there they told me I needed 3500 dollars worth of repairs made me scared to drive it I took it to another mechanic who fixed the issues for 800 dollars never go to Estes
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April 2019 by Terrance S.
I'm usually hesitant about going places but car services but Estes has always went above and beyond to make sure I am satisfied and the job is done right. This is my second time using them for services. I have went in for alignments both times and wasn't expecting the level of service I've received. Even a clean car after service. Not something you expect to receive. They say you get what you pay for. I recommend Estes to anyone for high quality,honest service.
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November 2018 by Dee Harrell
Best mechanics in B'ham! Always lets you know what needs to be done before working on your car, honest and trustworthy. Plus, my car always comes back to me clean! :)
