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January 2024 by Perry Port
TRISHAShe was very helpfulTook care of the situation professionally and quicklyAwesome service
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November 2023 by Justin Byrd
Easy to rent. Guillian was very helpful
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October 2023 by Reese Booth
For the price, you can't go wrong. I needed something fast and they made it easy to rent online. I moved in the next day. For a non-climate controlled unit near my residence, I can't complain. I stayed longer than I thought I would. What was meant to be a month or 2 turned into 18 months.
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October 2023 by Castro Eric castillo
It's a great story
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October 2023 by lori kaak
Horrible customer service. I added our homeowners policy to the documents, we are still being charged the additional amount for rental insurance. Any time I call to get assistance, it is like they are reading from a manual and can't use any common sense when making a decision. I know the owner of Copper Storage!!!
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August 2023 by sissy snow
This place is a joke. Horrible customer service and very unorganized. They Rented us a spot that was already taken, so they had to move us to another spot. That was ok, other than the fact that apparently Moving us confused them in billing, so they double charged us. Had to to call 8-10 times to finally get someone on the phone. Then waited 23 minutes (after being told to hold for just 2mins) for agent to fix issue. Finally had to hang up and call back. Once I finally got another agent on the phone it took her over 20 mins to finally fix situation. Then to top it off , I had to send over proof of insurance over 3 DIFFERENT TIMES for them to finally get it. All this over a little boat trailer that sits on their lot outside with overgrown grass everywhere. Absolutely absurd!
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March 2023 by J Williams
Don’t use this place. The gates have been broken for over 2 weeks and they continue to lie about having someone fix it. Then attempt to raise prices during this same time period and send emails signing you up for insurance coverage after you have provided them with sufficient proof of insurance from your home owners policy.CHOOSE ANOTHER STORAGE PLACE. THESE PEOPLE ARE SCAMMERS
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January 2022 by Remy Helu
Nice place
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October 2021 by Michele adamson
Sign up online was easy. Demetrius Griffin was very helpful and responsive and helped me move into a bigger unit. The gate worked and I was able to get in without any problem. They even provided a new lock in the unit. So far, very pleased.
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September 2021 by Donald Weeks
Non responsive management. Entry gate has bee broken for the last 3 weeks. not secure and no effort has been make to fix gate. this has been a problem sense Copper safe bought the property. Have ask for the manager to call me 2 years ago, still waiting.........
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September 2021 by Christy Scotch
Great experience speaking with Kathy. She was very helpful and answered all my questions. I really appreciate her professionalism and ability to provide excellent customer service.
