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February 2024 by Stewart Wilbanks
I qualified for social security waiting on my order
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December 2023 by Peggy Oliverio
On December 22, 2023 at 1:26pm by TIERRA I ordered our food at the Birmingham airport. I expected a higher price BUT I paid $18 for the same order that costs me $8 at our neighborhood Burger King. We get great food, awesome service and it is clean. I am sorry but I can't say anything nice about my experience there. I am 81 years old and use a cane. First I couldn't get anyone to wait on me because I was told to use the pay station and order on it before she went back in the back. When another employee coming back from break asked if I was waited on and I said no, so she told her and she Came out and I paid and she filled my order. After getting to our gate I think was 22 but not far we started to eat the fries that were cold and way to much salt. I threw over half of mine away but my husband at 87 ate his. Then I started to eat my Jr Whopper and after a couple bites mine was pink in the middle and I looked at his and he was picking pieces off that were over done. We go to ours here and others and have never had this kind of an experience I hope you do some training about these problems and hope that it doesn't happen to others. It is sad that some of this has happen to others by your reviews that I should have read before ordering.
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December 2023 by johnny nicholas
Took me 20 mins when I was at the front of the line waiting to order and while I was waiting for my food I saw them pick chips off the floor and put them in the my bag. Horrible service, employees gave me no change and gave my friend 30 pennies in change. Wouldn’t recommend almost missed my plane.
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October 2023 by L Phung
Didn’t even finish placing my order because the pregnant girl was rude. 20 minutes ago she was dancing around when there were no customers. Now they have a couple customers and she acts like it’s an inconvenience.
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October 2023 by Julia Berry
So nice great
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October 2023 by Ragib Hasan
Horrible service and rude employees! Took my money and didn’t give me my food — that’s essentially THEFT. I ordered two burgers and then waited 15 minutes. Burger wasn’t ready. My flight started boarding so I requested them to hurry up or just give me the fries. The server was very rude and told me to wait. I didn’t get a refund either. So to catch my flight I had to run to my gate and barely made it. BK, you are a billion dollar company but you stole my $18.02.I reached out to customer service to file a complaint and they only offered $15, that too as a digital coupon, not my cash.STAY AWAY FROM THIS LOCATION. A “fast food” place shouldn’t make you wait 15+ minutes and then refuse to give you money or food.
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October 2023 by Jessica knox
Rudest employees have ever experienced. I stopped my order and went to Starbucks next to them. I’d rather give my $ to someone that wants to take it.
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September 2023 by Adam Foch
My spicy Royal crispy Chicken Sandwich was made with two chicken Jr patties.
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August 2023 by Mike McClure
This is the worst BK I have ever been to! The service is garbage, the workers are rude and you never get what you ordered. The only way this place stays in business is because it’s in the airport and travelers have no other choice.
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June 2023 by Keva S
This is the worst Burger King I have ever been to. I wouldn’t recommend this to anyone. Awful service (the self serve kiosks don’t even work so was then redirected to the main tills- would be nice if they had a sign on them so you don’t waste your time) we ordered a regular whopper meal and a regular double bacon cheeseburger meal, yet was charged for large and only realised afterwards The portion sizes are minimal and McDonald’s saver cheeseburgers are bigger than the overpriced Burger King ones. Not to mention you can’t even use your app to retrieve your points or even use your offers/rewards and so are forced to be overcharged Wouldn’t recommend at all
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May 2023 by george richards
Closed at 6:15pm on May 25th.
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May 2023 by Peter Agliata
Three people came back and complained about errors with their meal. To be fair I was waiting for almost 15 minutes. Kimberly couldn’t get anything right. She gave me chicken fries instead of onion rings. Didn’t know until on the plane. One man was just wandering around aimlessly. The burger was pretty good.
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April 2023 by Julia Thomason
Food was good. Service was slow, but friendly.
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March 2023 by Marcus Eastlake
Insanely long wait
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January 2023 by Shakti Chauhan
Bought the #8 original chicken sub and it tasted like someone over-pour the salt.
