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June 2024 by Kyle Foster
Employees are great with kids
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May 2024 by Ashley Busby
got my VERY FIRST build a bear (yes i’m 23 who cares) and the employees were amazing, and they didn’t treat me any differently than the little kids in there!!!!!
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February 2024 by brooklyn Steverson
one of the workers told me to stop videoing because she didn’t wanna be in it like girl can u plz shut up u can’t work at a big mall and expect people to not wanna take video of there kid at build a bear i didn’t need her permission to film her wasent even happy talking to my kid had a big attudie
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February 2024 by Miranda Hutchins
All the workers are really nice! My granddaughter loved her first experience at Build A Bear! I'll be taking my youngest granddaughter very soon also!
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January 2024 by Bailey Rhodes
Manager is awful. They close the store early all the time making little kids so unhappy. Workers do not care. Will be calling corporate to complain.
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January 2024 by Chad McDaniel
The store sucks, they allow a few peopleIn the store at a time and make the rest of the people wait in line outside.
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January 2024 by Kelly Morgan
I don’t get out much now because I’m disabled and need a scooter to stand and walk for long periods of time. I was in an accident with a drunk driver who hit me and caused a great deal of orthopedic injuries. I wanted to go to the store for a plushie because they bring me comfort. It was moderately crowded when I was there. I felt like the staff and the people in the store just acted like I was invisible. I wanted to go to the back of the store to look at clothing, but I was cut off by a family in the dressing room area, making a bear for a little baby in a stroller. They could see that I needed to get by but just blocked the way with chairs. I tried to go past the bear builder line instead and the staff member just looked at me and ignored me. I patiently waited and then selected a plush to be stuffed when the line had disappeared. The staff member just looked at me and said “I don’t think you can get back here”. I could with no problem, but there was no effort on her part to stand up and move her chair to make it easier. She wasn’t cordial when stuffing my plush. She just seemed indifferent. It made me feel self conscious like I shouldn’t be in the store. She finished the stuffing and I went to the counter to pay. The one NICE employee actually checked the back for me and found an article of clothing for which I was looking. She was super friendly and made me feel better about the experience. I feel intimidated to go back there. But I love their plush. I may just send someone in who can walk next time and they can take photos of the items they have in stock and I can relay what I want from the car. I just felt pretty humiliated and embarrassed of my condition. It makes me pretty sad to think about the whole experience:(
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December 2023 by Stevi Mitchell
Very nice and good with my kids
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December 2023 by Victoria Hubbard
We went to take our son for his birthday last week and the store was closed with no explanation. We went within the listed operating hours. I even called the store a few hours later so see if they'd opened and got no answer. Be sure to call before you make the drive to this location!
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November 2023 by David Fox
Staff was super friendly and helpful.
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November 2023 by Tasha Stringer
Did a great job with my 1 yr old grandbaby. She got her first bear!
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October 2023 by Lacey Johnson
They charged us $8 for a voice box we did not even get. When we called the store, they told us there was nothing they could do. A total rip off.
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October 2023 by Anthony Miller
One employee was very disrespectful in addressing my new born son and had the audacity to say we didn’t look like we wanted to be parents because we looked tired this employee need to have a talking to by management about how to interact with family’s
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October 2023 by Kristina Arrambide
Only one employee working Monday the 14th of March 2023 which was not cool. But it’s a great store!
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October 2023 by Veronica Thompson
Always friendly staff with the loveliest attitudes!!! This is our favorite BAB around!!!
