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January 2024 by R G
We went in to see about getting a new iPhone because mine was damaged. Employee told me that I could only trade in my phone if I updated my entire phone plan which the plan we have is an older, better plan than anything offered now. Nothing felt right about their communication, we went to a different location and asked them if the trade in limitations were true or not and they said what this store told us was completely false. I believe the employee saw an opportunity to make more commission and prioritized that over being truthful and helpful to a customer. I will avoid this location and will encourage others to do the same.
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January 2024 by Dootsie williams
I wanted to leave a nice review on the sales lady Jordyn P. that helped me along with another lady (wish I could find her name I wrote down )on 12/31/23. They spent A LOT of time with me helping me. GREAT customer service!!! I was worried they wouldn’t be able to solve my issue. I was VERY pleased with them!!! They were Very Patient . I was so please they resolved my issue that I went and bought them dreamland for a late lunch .
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January 2024 by Tiffany Carter
I understand it’s the holidays, but I waited 50 minutes after the manager told me it would be 20 minutes. No staff came to check on me or said anything during that time. I will not be returning to this location for service.
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December 2023 by Kim Led
We went to the Inverness AT&T store to make changes to our bill, phone, internet and tv streaming. Chrishaun could not have done a better job than he did. Not only did he help us that day, but he came to the house and connected TV’s for us. On top of that, on his off time, he searched online for a part that we needed to get an older TV part and then came back to hook it up. We appreciate Chrishaun so much for his efforts and highly recommend him if you need help with AT&T products. Thank you so much, job well done!!
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December 2023 by Midge Turner
Very helpful and polite.
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November 2023 by WORLD FUNNY
I will never go to this store again. The people who work here are very rude they’re not happy when I ask some questions if I don’t buy their products ‘ he is so mean ‘not nice at allI will never ever to get in this store again
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November 2023 by Tim Orton
The wait was not long and my service rep was terrific! Very pleased with my experience at that store. ??
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November 2023 by RH Mimo
I am not happy with the iPhone at this time! I loved my Samsung and should have stuck with it! The folks in AT&T were great but the iPhone not so much!
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October 2023 by Dianna Goolsby
was Great ? but only needed a screen protector replaced
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October 2023 by Carol Roden
Jordyn and Nay were awesome!
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July 2023 by Derek Egnor
No Samsung phones on stock except 1 store. Had to drive 65 miles one way to get one.
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July 2023 by Deborah Harris
Excellent services! I was helped by Daniel and Anthony to solve my issues! I'm pleased.
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June 2023 by Daniel Jones
Jordyn and her manager Anthony helped set me up with tv and internet. Now I am saving money and I can be boujee. I am on fixed income!
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June 2023 by Charles Atwater
The manager Anthony and Daniel were absolutely amazing. I really appreciate their help. This store is great and you feel like a superstar walking through the door. So much energy in the atmosphere. Thanks a lot for going above and beyond to help an old guy like me!
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April 2023 by Brenton Ellis
Adam was great helping my wife and I today. Great personality and easy to get along with. Happy to be customers of AT&T and will continue to be customers after this great experience with him. Thanks again Adam!