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April 2024 by D L.
RUN-Armstrong assigned several people, quoter, biller, mover, another company to delivery furniture. RUN- VP Bus. manager not Truthful, Deceitful and Rude. Sales's person had no respect for the customers concerns. They don't listen, don't return calls, never follow up. United Van line referred you to this company and take no responsibility for there Service. Don't call call customer service or Account Receivable person It's a JOKE! Quote was one amount bill was wave more than quoted and you are "SURPRISED" with an additional bill. NO RESPECT FOR CUSTOMER and never return calls. The same for United Van line, Account receivable person was rude and didn't want to hear your concerns (Just pay). Customer Service is a JOKE! RUN RUN RUN!!!
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May 2023 by Robert Clark
I called Susanna Moore to renew my quote from a few months ago. She answered the phone with a very defensive and incredibly rude tone the second I called. She immediately picked up the phone and said, "yes, hello!" in a rough and annoyed tone. "Who is this!? she exclaimed after I stated my name. I politely explained that I would like to proceed with a quote that I received back in February since the 30 day window expired. She said "so ya' lookin' to move forward or what!? I've got about 10 different things going on right now". I have never been spoken to with so much disrespect by a sales representative. I left that conversation feeling so disrespected and honestly... hurt. I understand that we all have tough days and sometimes work can be overwhelming, but this is no way to conduct business. I booked another moving company and will be blocking her number and email address.
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June 2021 by Anna Durham
This company did such a great job packing, transporting and unpacking our belongings.
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December 2020 by caitlin carey
Armstrong moved our business for us and did an amazing job. They were professional, hard workers, and so easy to work with. Highly recommend for a commercial move!
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August 2020 by Pinson Patriot
It is Very clean and professionally ran. Mr D Hayes, the manager, is a five star person and manager...
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June 2020 by Jami Burns Richards
I do not recommend this company for relocating anyone. They showed up late every day and left early, which resulted in a major time crunch and rushing on the very last loading day, in which we had a deadline to meet and needed to leave town. They dropped an entire cabinet shelf of spices on our stove and broke it- which they did replace. They wrote up that nearly every piece of furniture we own was damaged in some way or another then argued and got impatient when we were hesitant on signing off that our furniture was "predamaged", I'm positive that is to cover themselves when they damage your property. We opened boxes to many broken items, and I'm nervous to see what our Christmas decoration damage will be. The demolished a table, and we have a mysterious chip of paint in my brand new car from the day they rushed our unload in our driveway and were quickly maneuvering around it. This company is majorly disappointing.
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May 2020 by Evelyn Gray
These people were hired to move students out of a residence hall at UAB and they showed no care towards my things and threw them in boxes with no rhyme or reason along with trash and now I have broken dishes and a crumpled certificate and wrinkled posters that I have had for years and I am incredibly upset with the treatment given. Be on alert if you are not directly involved with them moving you, because they have ruined things that had no reason to be ruined.
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February 2020 by Craig Wilder
Lol... This is where I work...
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February 2020 by Tanya Beck
We used Armstrong Relocation to pack and move my mom. I wish I could give them 10 stars! Our experience with this company was absolutely outstanding. The crew that came to pack/move my mom were all consummate professionals, extremely hard-working, had such a positive attitudes, handled my mom’s belongings with the upmost care, all while having a huge smiles on their faces.
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January 2020 by T Beck
We used Armstrong Relocation to pack and move my mom. I wish I could give them 10 stars! Our experience with this company was absolutely outstanding. The crew that came to pack/move my mom were all consummate professionals, extremely hard-working, had such a positive attitudes, handled my mom’s belongings with the upmost care, all while having a huge smiles on their faces.The sales and customer service representatives were an absolute pleasure to deal with. We had to make a last-minute date change for my mom’s move, and the Armstrong Relocation team handled this last minute change as if it were no inconvenience or issue for them whatsoever. They were just eager to help with whatever we needed.It was clear to me that this company has created a culture in which their employees are extremely proud to represent their brand and do it very well.Without question, I would not only recommend Armstrong Relocation, I would use them again in a heartbeat.Thanks for the great serving Armstrong Relocation!#customerserviceexcellence
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November 2019 by Daryl Isbell
Great movers
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August 2019 by Anastasia Beaverhousen
This group was awful. They were so unprofessional and incredibly rude. I wouldn't recommend them to anyone.
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July 2019 by Marshall Mooney
We use their warehouse for storage . They also provide shipping/receiving services. The people are helpful and the facility is clean. I just wish it were air conditioned. :) If you like air conditioning, please like this review.
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July 2019 by Sabrina Lewis
Good healthy food, prepared consistently. Great manager and staff.
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June 2019 by Amy Self
The amazing team at Armstrong is wonderful. We were treated like family from start to close. I highly reccomend using Armstrong.
