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February 2024 by LeMara Hill
They don’t deserve a star at all … the postal service mail deliver was so nasty and they are rude …. I’m a first time home buyer and they feel I should buy an additional mail box and make me walk to the curb !!!even tho I already have a box on my house !!!! So while I was asking why the. Driver slammed the door n my face to the truck
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January 2024 by Kristina Black
The people who work at the counter are AWESOME. They're polite, professional, efficient, and try to address issuesThe delivery people are HORRENDOUS. They'll wait days to deliver a package, leave a PACKAGE ON TOP OF YOUR MAILBOX just begging someone to just drive by and take it, slice open your cards to see if there's cash. They won't even close your mailbox door, so all your mail gets drenched if it rains. It would literally be better to have a p.o. box than to rely on these carriers. It's truly awful. Only my ex-husband stole more mail than these clowns, but they're gaining on him.They need to clean house on the carrier side. Get half the people, pay double for better staff, and I'll take reliable service every other day.
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January 2024 by pam patterson
In and out know time moved real fast!
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December 2023 by vape smokes
Make sure my mailbox is closed all the way when my mail is delivered Thank You ! How un adult of a delivery driver 3rd time this happen.
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October 2023 by Rosie Walker
Not receiving packages, it seems they will not deliver boxes to your door nor do they leave a note to pick up at post office, I guess they keep them, 3 Amazon packages never arrive to my house. I will be contacting post master office. So sad that Bessemer reputation is being tarnished because of uncaring and poor work ethics.
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August 2023 by Denise Miller
This is ridiculous!! I have been awaiting the delivery of a package for several days. The tracking info said that my package had arrived at the local (Bessemer) post office more than four days and was out for delivery. Yet it has not come! When I ask the male carrier (not my usual carrier, he’s usually very ethical and on point) they always say, “someone else will be delivering your package. I tried to call the actual post office this morning to inquire about my mail and the phone system never transfers me to an operator like it says it would, it just gives me a busy tone and then hangs up. I’m going to find out who to report this too. This post office is terrible and needs to be CLOSED! Effective IMMEDIATELY!! Where is/are my packages!!!!????
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July 2023 by Angela Smith
There needs to an investigation of this place and it's employees. Package go missing, items are missing from packages went sent. Say they deliver but they don't. This is unethical. People rely on you to deliver. Clean house at this post office and start over, there is a problem there. Package said delivered 7/27/23 4:21 pm ticket # 53404713, not expensive items, but mine. Do better.
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July 2023 by Mark Bryant
Had some issues with my package making it on the wrong truck. The two ladies closest to the door were super nice. They both went above and beyond what they had to. Very thankful for them helping me and getting me going for the weekend.
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April 2023 by katina carter
Save your time and go elsewhere. This place is absolutely unprofessional and ridiculous! They do not care to help you or give you correct information. Horrible customer service.
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January 2023 by Christa Lodico
Is the standard post office. Very busy and the employees are very overworked and frustrated. However they were nice and attentive to what I needed. Even made suggestions they didn't have to. For the best part they're very on top of things and run a very quick line. If there is a line you're usually in and out less than 10 minutes. They're very efficient
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January 2023 by Nick Stone
I’ve tried to call all day long today and nobody has answered the phone once. My package has been saying it hasn’t been updated since yesterday. No updates no answer. Very upset and thinks an Investigation needs to happen at this location. It is now Monday and I still have not got able to reach anybody.
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January 2023 by Bo Haggard
Just wow. Can’t deliver 3 small packages in 2 days that arrived at facility at 7am? They will mark your items as out for delivery while they sit at the PO. Our business has also not received mail in almost 2 weeks. As much as I love the idea of the USPS, these guys make it seem impossible
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October 2022 by Anthony Chavez
I just a good post card from school yesterday which was October 17, the letter from school was from September 12, my school is 20 minutes away, so explain why a post card that needed to travel 20 minutes but it took a month and a week to my house. EXPLAIN WHY THAT A POST CARD TAKES A WHOLE MONTH AND A WEEK TO GET TO MY HOUSE. P.S this wasn’t my first time it happened
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October 2022 by Tori Carlisle
I showed up on time for my passport appointment and the lady that helped me was very professional and friendly! I had all of the documents needed, so it was a quick and painless experience!
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October 2022 by James Sarris
I mailed a payment to UAB West on September 19. It has less than 2 miles to travel. Today is the 30th. They haven't received it yet 11 days. Where is it ???? Today is Sunday, Oct 2. my payment finally credited, where has it been in the mail systems for almost 2 weeks? and postage is now .60 Next time, I will personally take my payment
