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November 2023 by John Pishotta
11/4/2023 - Sorry to say, room conditions at this property have deteriorated. The #1 space that needs to be perfect? The bathroom. Vanity lights - which are the primary lights - not working. So they put a table lamp in there. Things broken or missing hardware abound and remote did not work and front desk couldn't help. Room smelled like body odor. Breakfast? A joke. Yeah, it's a place to sleep, but barely. We will not be returning any time soon.Thinking of staying here?? Know that there are train tracks within a few hundred feet of property with activity as early as 7AM (if not earlier).They have about 80 rooms. We had a double/double on the third floor. We would give a 5 for friendly staff (gal at checkin was friendly and helpful at 1130PM). 2.5 for room cleanliness. Breakfast ends too early on weekends (9:00AM every day).Rooms: Lack maintenance.Food & drinks: Breakfast was reheated eggs and odd looking sausage. No milk for cereal, no yogurt.
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October 2023 by Kim W.
This place looks nice on the outside, but the inside....I had a room by the side door on the first floor, so I was directed to come in that way. That's where it all started. Let me just make a list to keep things simple. 1) The outside door was held open by a rock because there is no door handle on the outside.2) Once inside, the inside door to the stairwell slams shut so hard and with such a loud bang that it shook my room and probably... no was guaranteed, to awaken everyone in the hotel. 3) There was no safety latch on the inside of the room door.4) The sliding bathroom door was crooked and would not shut because it was off its railing.5) I don't know when this place was last painted, but the parking lot security camera was painted over and was, apparently, never cleaned.6) The milk at the complimentary breakfast was sour.7) And my room key was turned off for no other reason than staff incompetence.The ONLY good thing was that the sheets were clean, so the issues here are definitely not housekeeping, it's a cheap owner who doesn't care to keep things fixed or up to code. So my star goes to housekeeping and the one night clerk who was friendly. Way to go, guys!
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October 2023 by Karren Smith
AVOID this hotel!! Room was extremely small for 3 adults. Bathroom door wouldn't close. Front desk clerk told us to enter from the end of the building, to be closer to our room. No sidewalk from parking lot to this entrance & the door handle was broken, so unable to open door. Room was "dated" & "smelled" and bathroom walls were filthy.
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September 2023 by william doetsch
Quiet and out of the way, truck parking right next door. A perfect stop for me when I'm running a route though the area.
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August 2023 by Kenyatte Robinson
The hotel staff was amazing they did everything to accommodate,making sure we were satisfied. The rooms were nice and comfy. Additionally, the full breakfast bar was awesome, great variety, fresh quality food and it saved us time and money. I would definitely recommend this location!Rooms: The rooms were nice and comfy for the price. Nothing over the top but, nice with comfortable beds and amenities.Walkability: There are food places, Food Market and a convenience / gas station within minutes of locationFood & drinks: Full breakfast bar with a great variety of foods
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July 2023 by Joanna Jackson
Very nice staff, rooms were okay, we had two beds. They said it was queen size bed, but they seem like twin size bed.
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June 2023 by Sterling
Decent place for the money. Looks new from the outside, but it's definitely older. Currently occupancy is MAYBE @ 5% capacity. Most of the staff is extremely hospitable & friendly. Breakfast is okay - change that to "decent," considering the nightly rate... The pool could use a little cleaning, as the skimmer doesn't seem to be doing its job too well.We're back in this area next month; most likely, we'll be booking this Sleep Inn, again.Rooms: AC works great. Shower has outstanding pressure.Walkability: McDonald's and Winn-Dixie is within walking distance.
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June 2023 by Manuel Saavedra
Not sure how this place has any good reviews. We got in our room and were greeted by a cockroach crawling around in the bathroom and a smell of mildew coming from the AC unit. We would have left right away in normal circumstances but we had been on the road for 12 hours and needed to rest. The only positive I can give is that the lady working the front desk when we checked in was helpful and friendly.
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December 2022 by Katelyn Boyer
We were disappointed with our stay at Sleep Inn Bessemer-Helena. There was a roach in our room right when we came in. Staff dismissed it and said it was just a water bug. Multiple other bugs were found through the night. The towels had a horrible smell. The room card worked every other time. The breakfast was close to nonexistent, but when they did bring out breakfast, it was freezing cold. The staff was friendly and the bed was decent. But overall, the hotel felt very dirty and needs a lot of work.
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November 2022 by Karmeseona Swan
Very Horrible bugs !! Me and my wife found this hotel while on the road. The lady at the front desk over night was amazing! Over all the hotel was nice until i woke up to a lot of roaches and bugs ! The tissue was already used which wasn’t pleased about being that it is Flu season and that is unsanitary! The lady at the front desk stated she couldn’t refund any money all give a discount for the next say which i will not be coming back !
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November 2022 by Kaye Bunch
This became our home away from home while I had surgery at the University of Alabama. We stayed a total of 5 times. Each time we stayed from 2 to 5 days. Our room was always clean and comfortable. The full breakfast reduced our expenses. Everyone from housekeepers to managers were friendly and helpful.
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November 2022 by S R Bunch
This is a great friendly hotel. Staff is hard working, helpful. Room are clean and relaxing. A wonderful breakfast each morning.We have stayed there 6 times this year for visits to UAB Medical West Hospital from FL.
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November 2021 by John M.
Room was clean. Staff nice. Walls was paper thin. We could hear what was going on in the next room. Had trouble sleeping with the noise. Probably won't stay again.
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January 2021 by Gary B.
Not bad,friendly staff and the location is good. It's just a little older in my opinion. The carpet was kinda run down and not so great. Remote for tv was not great,but they had several movie channels but no NFL network!! Also no channel guide or any kind or breakfast options. I understand the COVID thing,but most places are still offering something. All in all I'd stay again if in the area.
