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August 2024 by Pamela Hunter
I am so fed up with this shop. My car has been there for a month now. They keep telling me it will be ready today, tomorrow, etc. I'm at my worst end. Next stop is 6 on my side!!!???
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August 2024 by Rosie Hudson
I wish I could give a -0 review. Millie the new owner is very rude, unprofessional, and appear to have zero tact , as for as customer service. They kept my car for almost a month , for a diagnostic check. Initially I told to bring in at no charge, since the problem still existed from my initial service over a year ago... Fast forward the mechanic Rodney, never gave any concrete answers, and said it was quote " probably " in the motor. This was not what I was told initially by Logan, who no longer work there. I can see why!! After several intense conversations with Millie and Rodney, I got the car back , with no answers and no solution. Also, they serviced the car, and purposely would not give me an invoice , for what they had done unless I sign a waiver saying that I would not give them a bad review , or take legal actions .It appear that she does not want a paper trail for their poor and shoddy work. She actually accused me of lying about work that I had done previously to my car...i.e. having a motor installed . I have no reason to lie, and tried to explain to her that the car was still doing the exact same thing since the initial repair, in which I have documentations for their work . I was not told by Logan that it was a motor problem, but instead a sensor adjustment issue , each time I took it back... This is what i paid the labor cost for. When I inquired about why it was never mentioned initially, or any subsequent revisits, she got belligerent, advised me that I should have known to take it back to whomever installed the motor., then told me to pick the car up by a specific date, or they would charge for storage, and she still did not give me any proof of what they had done to my car. The poorest service ever, and I will be reporting to the BBB, and possibly more...
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May 2024 by Covenant Sound
R&M Automotive is just simply top notch! Great customer service and the work they did on my truck looks amazing. I couldn’t be happier! Thanks to Austin and everyone at R&M for the great work.
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April 2024 by Lee Morris
No problem ?, very satisfied ?
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April 2024 by Shakeria Cox
They do great work.
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September 2023 by Courtney Reid
The best service around!
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September 2023 by Cee Westbrook
Very nice people
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September 2023 by Marvin Lewis
Great work and service
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September 2023 by Charcynthia Mayberry
Logan is the GOAT!!!!!
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September 2023 by Jay Thigpen
Perfect repairs and perfect service.
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August 2023 by Sharron Gregg
Very polite and friendly. Will be looking at my car for an estimate of damages in a few weeks.
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February 2023 by Ebony Johnson
Logan was very knowledgeable and was able to explain to me in Lamens terms as to the problem with my vehicle. Glad I stopped by.
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February 2023 by anthony cashey
Not friendly will not go back here ever again!
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February 2023 by David Barr
Awesome place to have vehicles worked on after accidents
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September 2022 by T.K. Murphy
Went in to have a emblem put back on. Wonderful service! Would highly recommend for anything!
