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October 2023 by John Ritter
This has to be the worst pawn shop I have ever visited, several times I have tried to do business there but it never fails thay find some reason not to help me ,today the employee said my tool was rickety it was a 400$ 60volt dewalt grinder only a month or two old nothing rickety about it,i went to golden pawn on green springs hwy thay helped me 100%.
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October 2023 by Sarah Richardson
One employee priced a ring I was going to sell, she told me I could come back the next day and she would still give me that amount. I went back 15-20 min later and was told the price would be $50 less than originally stated due to the manager approving it. She was nice, and could tell she felt bad about it, but the manager was not at all. His customer service was horrible, not a great attitude at all. I don't recommend selling items or buying from this establishment.
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October 2023 by Susan Jones
Was offered a price for a ring, asked if we could think it over and the price would stay the same. Went back the same day and was offered one third less than original amount. BAD CUSTOMER SERVICE RIGHT THERE
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April 2023 by waveofcats
Lied and said my ring with over 12 karats was fake. Also let me walk with rare electronics. Don't deal with these guys.
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November 2022 by Robert North
Wow! Not often is it that I take time out of my busy schedule to write a review but one specific individual stood out to me IMMEDIATELY as I walked in the door. Long story short a gentleman with the name of Derrell was about to close the store and I had just made it in 5 minutes before them closing. He made me feel just as welcome as if I came in the door at open time and did not rush me and help me get the absolute best deal I could for my items. From someone who runs a business and just as a citizen of the community sincerely I Thank you Derrell.
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November 2022 by Stacy Reed
Good people to do business with. They do give fair prices when buying jewelry.
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June 2022 by Barbara Gable
The people that are running the place now are grate to deal with we have bought camping stuff and other things here and even did a pawn and got more that we thought and was able to get it back easy ? won't go anywhere else ?
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April 2022 by ASEmechanics West
Awful experience!!!!! I pawned here and went to get out and they charged me over $274 more than what they told me it was going to be to get out! They charged close to almost half!!!! I only got $550 out to begin with!! I will NEVER pawn here again! Very disappointing! They do not care about there customers only what they can gain period!! They are LIARS!!! They were caught using items that were in pawn!
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February 2022 by jen s
Will not be doing buisness here anymore. I tried to pay my pawn in full except for a $1 on Saturday and the new manager couldn't figure it out. She said they system wouldn't allow her to even though I've done it with the District Manager multiple times. She explained I could pay part of the amount owed until my background check came back. I asked multiple times if it would add interest and she said no. I was told NO INTEREST would be added so I agreed to make a partial payment. Never got called about my background check. Called and asked about it today and never called back because they were too busy. Had to drive down and ask in person. Picked up my gun, paid the amount and got home and looked at my receipt and noticed the interest charge. Called the store and went down to explain. Manager refused to refund the interest charge. Refused to let me speak with the district manager and straight lied on the phone with her manager. I am infuriated and will be canceling my layaway tomorrow and disputing the charge at my bank.
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January 2022 by Brandon Graves
Shane is the best! Hes the best employee they've had imo since I started shopping here about 7 or so years ago
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September 2021 by Step East
The gentleman who works here is always nice and very helpful.
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March 2021 by David Pohl
Rude employee managing offer up listings
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March 2021 by Nick Poppageorgio
It's a pawn shop. You should expect it to operate like one, but honestly relative to any other local pawn shops you usually walk away from peewees feeling like you got a pretty fair deal. All of the employees are pretty good imo. This is the first place I go if I want to visit a pawn shop
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July 2020 by Vanessa Wild Eagle
Love the staff and prices..
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July 2020 by Joshua Garcia
Great place always satisfied
