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September 2023 by Sharon White
This location is great if you're in a hurry and also I wanted to mention they are giving away free tablets.
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January 2023 by Tiny Jordan
It was very friendly and everything was explained loved it !
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August 2022 by Chris Ethredge
People/customer skills in serious need of improvement.
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March 2022 by Kelvin Sturdivant
Had 2 bad experiences in the same day!!! This morning they didn't have any change and the girl got smart with me about it, I was trying to pay my phone bill, came back after work, she's in there flirting with a guy while I'm waiting to get my phone bill paid! I was just waiting and waiting and waiting until I walked out
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July 2021 by juan alcocer
Good good. Good service. very kind and very good customer service I recommend this metropcs
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December 2020 by Ariel Crystal Cervera
the morning employee is very despotic, she runs you out of the place, speaks badly and treats you with a bad face. poor service from bessemer employees.
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July 2020 by Mrs. Alexander
I advise anyone looking to get a cell phone to avoid this retailer they have terrible service, they will lie to you about the service of their phones,you will be paying a bill for 4G but I guarantee you you won't receive 4G service the phones are just awful, constantly dropping calls, at times not letting you make calls, hard to receive pictures and send them, just avoid MetroPCS, just because they are partnered with T-Mobile does it mean you're going to get good service, that's how they try to get you in the door making you think you're getting T-Mobile, but you're not, you're getting basic cheap service for a T-Mobile price!!
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July 2020 by L. Davis
So disappointed..
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April 2020 by Tayana Milton
Had a relative go into store to make payment of 43.00. Customer service agent in store went into my account changed plan and my pin. This is not acceptable and so unprofessional. I could not log into my plan details on MetroPCS app. They don't deserve oa star at all.
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March 2020 by Frankie Hereford
This is a fabulous store. I love the employees at this location. They always help me with anything I need and answer all of my questions. I will go out of my way just to go to this stir
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October 2019 by Ms. Alexander
I advise anyone looking to get a cell phone to avoid this retailer they have terrible service, they will lie to you about the service of their phones,you will be paying a bill for 4G but I guarantee you you won't receive 4G service the phones are just awful, constantly dropping calls, at times not letting you make calls, hard to receive pictures and send them, just avoid MetroPCS, just because they are partnered with T-Mobile does it mean you're going to get good service, that's how they try to get you in the door making you think you're getting T-Mobile, but you're not, you're getting basic cheap service for a T-Mobile price!!
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September 2019 by LaDonna D.
So disappointed..
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July 2019 by Romeo Always
I have had this service for 2 years. Great so far!!!
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July 2019 by Portia Bolden
I like to support local business in my area but when the employees aren't knowledgeble thats very discouraging. I've visited four or five stores and at one the clerk was high and no help at all. The phones are ok but doesn't last very long.
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June 2019 by Sheena that girl Howard
They are very good