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April 2023 by Chase B.
Laurie Bowden9 reviews2 hours agoNEWWe rented a dress for Prom last week and our experience was horrible. Never was we told about a security check. I met my sons girlfriend in tears last friday because she did not have a check I paid the check and we get the dress. I was with both her and her mom when they tried on the dress and paid deposit and NEVER told or circled the security check.When she gets home and trues on the dress after she had been fitted for the dress, it is nowhere near correct. The strap on the dress had been altered do much she could not get it on. Her mom had to fix it herself. The dress appeared to not have been cleaned and a few other issues as well.Customer Service is not a strong skill at thus shop and Mrs Marty is the worst by far.
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March 2023 by Ashley R
My daughter arrived at the shop about 10 minutes before me and was told by Marty that they couldn't help her until I arrived. Not sure why because she is a legal adult. You are not allowed to look and pull dresses to try on. Poor, sweet Tammy is running and pulling dresses for everyone while Martie stood around. We were brought very ugly, outdated dresses to put on. My daughter didn't like any dresses brought to her. Martie then demanded that we try them on so she could see what she liked. I guess she doesn't realize her opinion doesn't matter, it's the person wearing the dress and the person who's paying for it that matters. I showed Martie a picture on my phone of a Jovani dress that my daughter loves. She looked at it and said "You people and your internet photos, that dress is sold out". The dress is not sold out. I told her never mind that we would just go where we got her Miss Alabama wardrobe. And that I've had that dress in the photo on my daughter in 2 different colors. Once she found out my daughter was a Miss Alabama title holder she tried too change her tune saying she could order it for us even though she just said it's sold out. The "you people" comment was it for me, extremely disrespectful. Go to The Clothes Tree by Deborah or Bellas. You can pick out what YOU like. There was another girl there who was crying because they were doing the same thing to her. This girl was complaining in the dressing room next to us.3/22/23 Response to owner-I rented a dress for my daughter there 3 years ago and I pulled the dresses not anyone else. We get one on one treatment at the other shops, that's not just something that only happens at your shop. Lol. I like how you won't apologize for your disrespectful "you people" comment or refusing to help her until I got there. Not the first time you've been rude either. Only reason I came there when I was competing was Denise.
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February 2023 by Kennedy M.
I truly wish that I could give this place -5 stars. I came in today (a Saturday) around 1, and rang the doorbell 3 times and no one came to the door. That was already a red flag because I felt like if they can't open the door for customers, then will they even notice me when I walk through the door? Fast forward, one of the kind customers opens the door for me and I stand by the door for around 20 minutes before one of the customers says that I actually have to check in before I'm serviced. I ended up checking in right away because I had already been waiting and found it weird that no one told me that after I walked in. There were customers sitting on the floor and many people came and went because the wait was just unbearable. The owner was there and I quickly noticed that they do not have a system with pickups/try ons because she was all over the place. Side note, they do not even let you look at the dresses as you wait. They only let like 4 people try on dresses at a time and I did not see any consultants helping girls put on their dresses. Overall a terrible experience and would not recommend. I waited for hours with other customers and was never serviced.
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April 2022 by Nina L.
After visiting several formal wear places, Just For You was the most effective. When you walk in, they dive right into satisfying your needs no matter the occasion. They make u feel warm and right at home with their empathy and professionalism, and they even have dresses and accessories for rent and or for sale. If u would like to be second to none at any event, I recommend to you Just For You Ebony Frazier
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March 2022 by Kiara K.
My friend got her prom dress from here, and the owner calls her a month later after getting her dress and says she needs to change her fitting appointment. There is only one date available and it is within a few days that she called. Her seamstress was going to be out of town on the date THE OWNER recomended. My friend is very busy and can't plan things the week of. So when she explained this to her she was very rude and played the victim even though it was completely her fault.
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February 2022 by Brittany J Rosser
While myself and my daughter loved the dress she got and her accessories there is a definite rudeness to the shop owner. I was headed there to return the dress and my car broke down. I tried calling and there was no answer so I left a voicemail. The next day as I'm headed there I get a voicemail asking why I hadn't returned the dress that I was late and the proceeded to say in the same breath oh wait it's not due to be here til next Thursday. So I still call back and leave a voicemail saying I was on my way there with the dress even though, according to her vm, it was still a week early. I arrive at the shop and I'm immediately met with why didn't you return the dress yesterday you're late and something about how she pays for drycleaning and I messed that up. I realize she is older and more stern but from beginning to end it was a very arrogant feel but this is the pageant world. Still there is absolutely no need to be rude to clients as I even wore their dresses as a child. I think we will return in the future if my daughter decides to do a pageant and the environment will just have to be tolerated. I have recommended them to other people though bc they do have a great selection and the lady who does the fitting and dress selection is so SO AMAZING
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December 2021 by Lacie Holden
These ladies are amazing! They are both so sweet and helpful. The dresses are gorgeous and great quality and everything is a fair price.
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November 2021 by Patria Gatson
I’ve always come here for my formal gowns for pageants and for my prom! Won 2 crowns! Wonderful selection! I’ve never had a problem with service! They get me right every time!
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October 2021 by Michelle Young
Great customer service...both Ms martie & Tammy jumped right in to help get me a dress for a celebrity function I had to attend that weekend in Georgia...I went several places before them, and when I called they had several dresses ready for me when I came in the door. I will use them again
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October 2021 by Amber
These ladies are SUPER RUDE!!! They may have thousands of dresses and have been there for over 33 years, but the way they talk to people is terrible!!!
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August 2021 by Jailah
The owner says they’ve “been in business 33 years”. Well I would think that she knows there’s a chance that every person may not find a dress or like the dresses. When I decided that I didn’t want any of the dresses I tried on, she got upset and began talking to me in a CONDESCENDING manner. Very unprofessional and just nasty!!!! After I expressed AGAIN that I didn’t want any of them, she continued to push me to get one. I’m not sure if she thought that was going to make me choose but it didn’t.I will not be returning and I will recommend other shops to anyone else that needs a dress. There’s better pricing, BETTER ATTITUDES AMONGST MANAGEMENT, better dresses, and a larger space else where.
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May 2021 by LaTrice Brewster
Thank you for finding the perfect dress for my daughter’s Senior Prom.. Nothing but complements
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May 2021 by Mrs T
My niece rented a prom dress here. They had lots of pretty dresses. Sizes up to a 26. The plus sizes were also beautiful. 250 to 295 to rent. Earrings included. We looked several places and this is the only place we could find something for her. She looked beautiful.
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May 2021 by Delois Brown
A place to go for formal wear.
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May 2021 by Jailah Wright
The owner says they’ve “been in business 33 years”. Well I would think that she knows there’s a chance that every person may not find a dress or like the dresses. When I decided that I didn’t want any of the dresses I tried on, she got upset and began talking to me in a CONDESCENDING manner. Very unprofessional and just nasty!!!! After I expressed AGAIN that I didn’t want any of them, she continued to push me to get one. I’m not sure if she thought that was going to make me choose but it didn’t.I will not be returning and I will recommend other shops to anyone else that needs a dress. There’s better pricing, BETTER ATTITUDES AMONGST MANAGEMENT, better dresses, and a larger space else where.
