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July 2024 by Patricia Wallace-Haywood
Bought 2 vehicles 4 years ago and brought my brother to buy his own. Very easy, pleasant experience.
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June 2024 by Consuelo James
The best sales personnel and cars. I had no problem with my car from the time I got it ,til I paid it off. THANK YOU ALL !!! ?
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April 2024 by AnnJeannette Hardin
Because of De, It was a wasted trip, this location needs to be reported to the BBB and needs new staff who doesn't have rude, sarcastic, snobbish and an unprofessional behavior like Erek who run folks off, the (Buick)listed online was my interest Monday (De said it will be ready Thursday) (my credit is good) Erek asked for $1500 down on a car that was online but not on the lot, I didn't even test drive a different car, I said no, his behavior did a 360, the actual owner is who needs to reach out to customers.....(The response below isn't' true sooooo incorrect, and it's a sad shame of the way the employees conduct themselves, if they were truly concerned about the dissatisfied customers they would reach out instead of tell the customer to call in, it's clear & it shows how they can care less!!!!!!! (The response below Lies!!!!!Lies!!!!Lies)......each dissatisfied customer u tell them to call in, how can u professionally rectify the problem if u don't reach out to the customer????
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February 2024 by Tiffany Hill
I had a wonderful experience with my car purchase. Dee is extremely knowledgeable about her job and she’s going to make sure if she can help she will!!!!! She’s also a sweetheart!!! If you’re in need of a car I would definitely consider here.
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November 2023 by Vannese G.
My fiancé purchased his car first. Ms. Dee was so nice and made everything so easy. Now a year later I had to get vehicle and the first place I thought was First Class Auto. Ms. Dee and her team are amazing. Very professional answered every question. Please with my purchased and just good energy. Thank you very much!
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September 2023 by Debrah Morton
I took my grandson Kanen H. looking for a car on Saturday. We stopped in at this lot at closing time. They were so nice and accommodating to us. He found a great car. Excellent service experience. They made sure all details were clear and explained to him in the deal.
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September 2023 by Michele Conwell
Great Staff I got me a car so happy
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August 2023 by Jayne Wilson
Never have I ever had the type experience that my husband and I had with First Class Auto Sales. Our SalesLady, Dee was the Ultimate in doing what she dose. We walked in and was Immediately offered refreshments and was made to feel welcomed. She didn't waste no time getting right down to business. I give her a perfect 10 across the board .Thank you guys we will be back and for sure tell our friends.
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August 2023 by Derek Johnson
I was straight lied to about the total price of the car after financing which was ridiculous for the cars they have. I recognized problems with the car immediately and was told they would be fixed. I dropped the car off twice and still had the same issues and got tired of dealing with them. The warranty on the cars are no good. The customer service woman was nice until they were paid then she was very rude. I wouldn’t recommend this car lot to my worse enemy. It has nothing to do with the finance company. It was the customer service and u never spoke on the fact that I brought my car back several times and it was never fixed and the price I was told before financing and what the actual price was. This is a terrible car lot.
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August 2023 by Mrs Crawford
Every time I call or have a question they are always willing to be patient and work with me .. this is my second car from them and the customer service is always the same.. great!
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August 2023 by jamal crawfish
This is a great dealership, they are very friendly and understanding on everything.
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June 2023 by Weaver Abduljabbar
Excellent Customer service! They made me feel like they cared about me and not just the sale and that’s rare in the world we live in today! Highly recommended no matter your circumstances they try and work with you!
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June 2023 by Kah'Miah Tashun
10/10 i highly recommend , services was quick and easy , Thank You Cattie for your huge help
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May 2023 by Keke Hale
This was probably the easiest car buying process I’ve had so far. Everyone was so helpful, accommodating, and friendly. Even though I was very indecisive, I never once felt pressured. Very good experience.
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May 2023 by Joey Hamrick
Dee was amazing you need a ride do not go to big auto store go see Dee at first class auto sales
