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March 2024 by Jameel C.
The service was the best my family has had ever.They handled us with care.This was the Bessemer Al, Location David's the best The other young man also.
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February 2024 by Tamika Timmons
Farmers Furniture Bessemer Al location continues to blow my phone up harassing me after I’ve asked them to stop calling my phone. They call daily from unknown numbers regarding an account that someone listed me as a reference on. I’ve asked nicely for them to stop contacting me as I’ve never had any furniture from them and haven’t signed any contract or paperwork with them. I wouldnt buy furniture from this place if it was the last furniture store on earth . Stop calling my phone please before I sue you guys .Thanks
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February 2024 by Debra J.
buyers beware of this terrible establishment selling poor quality of furniture. if you want to purchase trashy quality furniture and received nasty unpleasant customer service then go to Farmers Furniture located in Bessemer Alabama
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December 2023 by Portia K. G. Rooks
The staff there @Farmers Home Furniture is so nice especially Ms Caroline she will get u what you need and very efficient and prompt. They are very professional and the price is just right.
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September 2023 by johnny norman
The delivery guys did a great job setting up our furniture.I would recommend your company in the future.Thanks for a wonderful buying experience.?
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September 2023 by Michelle Wallace
The owner David and his associate, Rodney, were absolutely fantastic. We came in looking for a deep freezer and walked away with so many more items we had been putting off. Prices are definitely reasonable and nice quality of selection. Thanks guys, we will send people your way.
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September 2023 by Shamia Woods
The gentleman was very nice , quick, and efficient. I was in there about 3 minutes to do what I needed to do and walked out with a smile and the cutest little bag.
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August 2023 by Wuchereria Lewis
If I could give no stars I would. The management was very rude and no help, I wouldn't recommend anyone to shop here. Complete rip-off.
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August 2023 by Alexis Jackson
Mrs.Carolyn was very helpful! She wend above and beyond to assist me! I got exactly what I wanted!
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July 2023 by kyila jackson
Today I've had the absolute pleasure of working with Ms. Charleen, she was an absolute sweetheart that help me and my sister with all our questions and concerns. She accommodated us the best she could and we left today a very satisfied customer. If you're looking for a place where the customer service treats you like family then I wholeheartedly recommend you go to this Location I promise you'll feel right at home☺️
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July 2023 by Janice Broome
The employees at present especially the fiancé manager are very very rude I was told I had until that Thursday to make payment no problem but then next day the manager of collections called she was rude and plain ol ugly she never said that but someone did then I told her I will put some money in my card and she would get it had she hit the card any way charging me $12 so then I had to put that on the card plus her money had I already known they really were not going to wait until Thursday I would have already handled that when I told her y’all said I had till Thursday she said no we did not and today a payment is to be mailed or she would have no choice but to take leagel action well that was not called for and I do not lie he dept did say that or like That I may not have great credit but I’m not trash and that is how I got talked to I will never once this is paid off I’ll never purchase any thing from these folks again they are rude and nasty once they get you business they are no longer nice Iwill never set foot back in the Bessemer store againSigned Janice broome
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July 2023 by ELIZABETH SMITH
Very professional people that work there also Ms. Carolyn took her time and helped make sure payments were within the budget and my delivery date was also scheduled right away! Nice and clean store with great customer service.
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May 2023 by Jacqueline Watters
This was my second shopping experience at this furniture store. My first visit was excellent. Rodney serviced me and he was easily engaged and attentive to my needs. Although he was suggestive, he was not pushy or forceful at all, and he even worked late to assist me, which was greatly satisfying, especially since I work until late evenings.Therefore, a couple of weeks later, I revisited the store when I needed additional furniture items. On my second visit, I was serviced by Carolyn, a true angel in disguise. Carolyn greeted me with a very clear, precise, and joyful tone when I called to inquire regarding my needed items. Carolyn was very informative and accurately provided me with the information I needed, as well as prepared me for the cost and availability of the items that I sought. Again, I work until late evenings and needed to visit the store to shop after work. Needless to say, Carolyn was waiting at the store as planned, and she greeted me with a sincere smile, just as her greeting and patience over the phone had indicated she would. She finalized my purchases and even walked me out, as if I had visited her at her "Home" and was leaving to go to my home.Time would fail me to attempt to inform of my high standards for customer service. Nevertheless, I shall proceed. I believe that customer service is the main ingredient to any successful business. I believe that customer service is just as important to success as the quantity and quality of products a business may offer. I also believe that word of mouth can be the best or worst advertisement a business can have at any time.Thank you for the quality of your service aligning with the presentation of the quality of your products.Jacqueline D. Watters
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May 2023 by Cornelius Martin
The washer I got from these people broke and they will not honor the warranty. 3200 for the set and 1400 for repair... that's just crazy. I'm very disappointed in the new staff. Manager is very rude and doesn't care once you've made a purchase. WILL NEVER GO BACK, WILL NEVER RECOMMEND THESE PEOPLE FOR ANYTHING!!!
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April 2023 by Gail G.
I paid 199.00 for them to deliver a dryer. the delivery drivers only brough it in the house was not going to open the box, I asked them if they where going to plug it up, they said it does not come with a plug so they opened the box and left, I will not buy anything else from Farmers. I will be going some where else to buy what I need, not only did I not get help they brough the wrong color. Gail Griffin
