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January 2023 by Ricasha Conwell
Very professional business. Anytime I called the phones were answered nicely and professionally. Fred Kidd is an awesome service advisor. He does his absolute best to make sure you are satisfied leaving Benton Nissan. I will definitely recommend this place to anyone
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January 2023 by Crystal Robinson-Nash
Took my vehicle in for the 15k maintenance and Jeni was a pleasure to work with. She was friendly, professional, and knowledgeable. Service didn't take long and was in and out. Thanks to the great mechanics as well. I won't take my car anywhere else. I was extremely satisfied after leaving. ?Services: Air & cabin filter replacement
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January 2023 by christopher cox
Gave information and told them I purchased my vehicle from another Nissan dealership and had free life time oil changes as long as I owed the vehicle the guy at the service desk assured me that everything could be transferred to their dealership no problem then at the end of service I received a bill for the services that was supposed to be free and covered under the warranty but wasn’t and they still complete the service without informing me that it wasn’t going to be covered at there dealership what a ripoffServices: Tire rotations
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October 2022 by Patrice Reid
This was one of the best dealership experiences that I have had. My daughter was having problems with her Nissan Juke. After repairs at a local auto shop, I figured that I would get a true diagnosis from Nissan. I had time to wait and work while they did their thing.I initially called and spoke to Fred who gave me a few options over the phone but ultimately advised me to bring it in. I met another associate once I arrived but the car was taken back and thoroughly looked at. From the initial call, to the service staff, sales team and even cashier, the customer service was amazing. I would always keep this dealership on my radar. Thanks AgainService: Auto engine diagnostic
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August 2022 by Jo Anna Carter
It seems every time I get my oil changed there, black smears of grease are always to be found inside my car. This last time, they charged me for tire rotation when they should not have because I bought my tires from them. Twice I have called and twice I was told it would be credited to my card, but so far it isn’t and it’s been over a week. Other than that, everyone there has been nice and I believe they are doing the work they are charging me for (I hope so, anyway).Services: Tire rotations
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August 2022 by Google user
My first service experience for my new truck was exceptional. The check in employee was very nice and pleasant. She let me know what I need and provided me an estimated wait time. I love to go when they first open so I can be in and out. She let me know what was covered and I didn’t have to wait long. Check out counter was very friendly and nice also. Every time I go to Benton I receive outstanding customer services. I wouldn’t go any where else.
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July 2022 by Kena Bailey
My first service experience for my new truck was exceptional. The check in employee was very nice and pleasant. She let me know what I need and provided me an estimated wait time. I love to go when they first open so I can be in and out. She let me know what was covered and I didn’t have to wait long. Check out counter was very friendly and nice also. Every time I go to Benton I receive outstanding customer services. I wouldn’t go any where else.Service: Oil change
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July 2022 by Catrice Fluker
I've experienced Great service in the past untilyesterday. I thought it was protocol when services are to be performed that customers be made aware of all prices before performing the work...I received my ticket before discussing if I would agree to the additional charges. I did inquire about certain charges and I never got a clear answer. New Staff needs correct training on this issue..My service was nice ,but didn't make me aware of those charges..Knowledge is Power!
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July 2022 by Brenda Stewart
The moment Fred Kidd (service advisor) checked my car in to have the passenger door locks inspected/changed my service was amazing. He clearly explained to me the process of having my car inspected. Then he advised me what would happen if they had to order the parts. Fortunately, they had the parts and my doors were repaired within hours. Thanks Fred for the awesome service you provided.
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July 2022 by Robert Hill
Definitely recommend this business. Went on a Saturday morning and they were fairly busy but they changed my oil and serviced all necessary components in just over an hr.The gentleman that checked us in was extremely nice , friendly and courteous.Service: Oil change
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July 2022 by Bob Lee
From the greeting to the exit, I could not be more impressed with Benton Nissan. Without exception, everyone encountered was a team player with a positive, helpful, professional approach. All went beyond the call of duty to make the experience the best possible after a breakdown while traveling. And all of this for sometime from out of state. In a time of more unpleasantness in daily life everywhere, my faith in people treating each other well has been renewed.....Service: Transmission replacement
