AutoZone Auto Parts in Bessemer, AL, located on Morgan Rd, is a well-regarded store known for its friendly and professional staff. Customers appreciate the helpfulness of employees like Tony K, who quickly identified and replaced batteries with great recommendations, making the experience smooth and efficient. Inocente Espinoza Ayala also received praise for his knowledge and friendly attitude when assisting customers with dead batteries, helping them get back on the road quickly. The store manager is highly appreciated for being kind, patient, and creating a welcoming environment, even addressing issues like workplace concerns with professionalism. The store itself is noted for being clean and organized, with staff willing to stop everything to assist customers. Overall, AutoZone Bessemer is recognized for its quality service, helpful team, and a positive atmosphere that ensures customers receive the help they need for their vehicle needs.
Needed a batter and right as I walked in Tony K greeted me and was right to it. He gave great recommendations and and was able to pull the battery I needed quickly. He then offered to change the battery and did so very quickly. Tony was extremely professional, friendly and created a great experience.
May 2024
Nice staff, clean and organized store, quick service
April 2024
Inocente Espinoza Ayala at store 6373 was so helpful when we had a dead battery while heading to North Carolina from Louisiana. He was so knowledgeable and friendly and quickly replaced our battery and got us on the road again. God definitely sent an angel to help us. Thanks so much Inocente!
