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January 2024 by Jason S.
We are long time customers, but this recent experience will prevent us from doing any business with them ever again. We paid for two chimney inspections, they only sent one, though we paid for both inspections. The one they sent had incorrect information. The Seller of the property easily proved it incorrect and it added confusion.
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December 2023 by Byron Williams
I love this place. The brothers are so friendly and I always see something I "need". If you are serious about your grilling you need to check them out. If you are just getting started grilling, they are there to help get you up to speed without wasting a bunch of food and time. Check them out.
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October 2023 by Eric Matthews
Mac and team are great. I needed to get creative on a previous built in solution, the install came out flawless. Looking forward to working with them in the future.
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September 2023 by whitney B
We had them install a new dryer vent in a commercial space they provide great service, are reasonably priced, and overall a great group of guys that exceed expectations. Before and after photos attached
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August 2023 by Jimi Mcleod
Best in the business! Unrivaled in the Grill and Outdoor furniture industry in Central Alabama and West Georgia. Art and Mac work hard for every outdoor space you can envision to become a reality! Highly Recommend!
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February 2022 by Rob Tolentino
Great place to purchase quality grills and backyard products. Mac and Art are awesome with answering questions without pressuring you into any particular item. They sold me my Yoder YS-640s and I’m glad I bought locally from them rather than having one shipped. Mac personally drove it out and set it up for me. I would recommend them to anyone without hesitation and will continue to buy from them.
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November 2021 by John Jones
Excellent service Austin & Ryan did a excellent job with my dryer vent couldn’t ask for a better job Watson Brothers is the best
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November 2021 by John Jones
Watson Brothers are the best Austin & Ryan did a excellent job with my Dryer vent highly recommended
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October 2021 by John Vollenweider
Love everything about Watson Brothers. Superb service. Excellent products. You feel like you’re home when you enter the store.
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September 2021 by Frank Hlavaty
I have an outdoor kitchen and had an issue where a portion collapsed and damaged my big green egg. I called Mac to see if they had the part and unfortunately did not. I had about 40 lbs of meat to smoke and was in a pickle. Watson’s showed up with a loaner big green egg to bail me out, got me the part and helped me repair my egg.We have purchased all of our outdoor furniture and bbq equipment from these guys and I have never been disappointed. Great people, great service and great product. I would encourage everyone to do business with them.
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September 2021 by Gabollweevil Gabollweevil
We ordered over $8,000 worth of patio furniture back in early spring with the promise it would be here and set up by July 4th for a big family party. It never showed up and we were so embarrassed that we had to cancel the celebration of our nation with the family. Even though we had paid half down we kept getting updates it will here next week or week after next (they finally credited our down payment back). It finally showed up this week and they were going to put it together so we could see the final product because it was special order with out of the normal dimensions. They texted Wed and said it would be put together Thursday afternoon which it wasn't. Got a text today that they had 2 pieces put together to look at. We went the whole season on misinformation or excuses without a patio set. Tried to buy it this morning at a discount and they would not sell it at a discount. They told me they would keep it and sell it for more morning, ha good luck with that in the winter time. I dont trust a word these people say that i have experienced their "super customer service".
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August 2021 by Bo Buckner
Watson Brothers recently cleaned two chimneys at my home. They were prompt, professional, engaging and willing to answer all of my questions. I’ve had other companies check my chimneys over the years, and even had one unscrupulous company attempt to sell me highly priced services that were not needed. None of that from Watson Brothers. Thank you Art and team!
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April 2021 by Deana Marie Brown
Absolutely a wonderful experience from the moment we walked into the store until the moment they delivered our furniture and grill. Excellent customer service goes a long way. We will definitely be back for future purchases . Thank you
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March 2021 by Ryan Kearley
Mac and Art are the best! The grill selection and customer service can’t be beat!
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January 2021 by Michael
Watson Brothers is a great local business. They carry a wide variety of supplies for grilling and bbqing. Great selection of rubs too. Highly recommended.
