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April 2024 by Robert Miller
Piling on here, but wait times are always long at this pharmacy. Noticed that the drive thru and in store lines are allowed to back up and when they reach some critical length pharmists appear from the back or other places in the store to take care of the customers. My guess is they have the staff pulling double duty and this means customers get secondary priority to other tasks. Don't you love the American medical system! Capitalism at it best! It's like the Dollar General Executives took over management of the Walgreens Pharmacy.
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March 2024 by Sarah Nicole
WORST pharmacy hands down. The staff are extremely rude and they talk about the people at the window when they shut it. I usually use Auburn Pharmacy but unfortunately they were closed at the time I needed a medication for my son. I HIGHLY RECOMMEND Auburn Pharmacy
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December 2023 by Annie Crenshaw Cullins
This Walgreens never has my mom's prescriptions ready on time, the correct amount, or in stock. Tired of dealing with the incompetent pharmacy employees here.
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November 2023 by Colana Bleu
The absolute worst pharmacy EVER! Unorganized, no one in there knows what is going on. They NEVER have my medication in stock and I always have to make multiple trips just for medication. What’s the point in refilling online or in the app if it’s never going to be ready or in stock? Go elsewhere
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October 2023 by Lisa Mahon
Pharmacy staff provides the worst service and treatment. Made a vaccine appointment, got there 10 minutes early checked in at counter, waited 30 minutes, then they brought the necessary paperwork, filled it out waited over 30 minutes - now over an hour PAST my scheduled time, they call me up to tell me that it has not been quite 2 weeks from my flu vaccine to get the RSV so they would not see me. Told to come back.....since they did not honor my appointment time i just figured it didn't matter - went today waited 30 minutes in line to be told they would not see me without a scheduled appointment and then they walked away. And, the person checking in before me did not have an appointment but they were seeing her! REALLY........Don't go to Walgreens pharmacy on E Glenn if you are someone who likes good service and some good communication!!!!!
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September 2023 by Sam Taylor
Photo department is the absolute worst. Prints are NEVER done on time. Employees are super rude! AWFUL!
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August 2023 by Pankaj Gaonkar
Dont get your photos from here. They will not cut your photo. You will get a sheet with your pictures, and you need to cut them on your own.Also, there is a rude customer service for photos.
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August 2023 by Kimi Edwards
I went to make a deposit in my chime account of the maximum amount. I was told I cannot do the two transactions that I have done before. I said to the two ladies I have done this before and 1 of them has the audacity to tell me I did not and that I cannot. I think learning how to speak to customers or saying hey we can try it would be beneficial to your business..before telling me what I did not do with my account and clearly calling me a liar. I will stick with my Georgia Walgreens.
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June 2023 by L D
Honestly, unable to speak to the previous & plentiful poor reviews.In our experience, we found a clean, organized, and well-stocked store. The staff were kind and most generous with their time.Thanks! ?????
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May 2023 by Dee S
I like Walgreens and have been a customer for over 10yrs. I'm used to the stores on the West Coast being much bigger however, the one on Glen Ave seems to have most things I need.It's clean and the Pharmacy does a superb job considering how swamped they can get.The only thing that irks me is that no one greets you immediately when you walk in the door. I'm not sure if that was a West Coast thing or a store policy. I miss that, it's a nice policy. " Hello, Welcome to Walgreens ". The retail staff could use a bit more training. Such as asking," Can I help you with anything?" instead of strolling past. I'm a stickler for quality customer service when I've seen the best in other locations. I have hopes for improvement and still recommend this location in Auburn.
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May 2023 by Kelsey Moore
This pharmacy screws up my prescription every time. They either don’t have it ready when they say it is, don’t have it in stock, or cancel it before I can get there. My prescription is for a three months supply but they refuse to give me more than one month at a time. But then I never get it when I’m supposed to have it each month and it has caused me to be very sick due to not having it on time. I will never use Walgreens again.
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May 2023 by Bryleigh Braswell
The gothic lady with the 10 inch choker on her neck working in the photo department has a major attitude problem and is extremely rude. Worst customer service I’ve ever received(((:
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January 2023 by Erin Mills
Useless and rude. I used their FedEx pickup point and had to go twice because they didn't give me one of the boxes in the order. Then one of the workers said to the other worker, 'That box is finally gone!' (This was 2 days after the order had been delivered to them!) Then when I went to return items, one of the women just walked away from me when I couldn't find the QR code right away.
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November 2022 by Anna Claire Bourne
Never come here to get a flu shot. They could not figure out my insurance even after I showed them my insurance card, prescription ID card, and informed them that my information was already on file from my prescriptions. They gave me the paperwork anyways making me believe I would be able to get the vaccine, yet made me wait for 20 minutes after I had filled out the paper work to tell me they still hadn’t figured out my insurance and it would be awhile. This whole process took 45 minutes and I still never got the shot. This was the most ridiculous pharmacy experience I have ever had and I will never be back. I went to Publix and was in and out in less than 10 minutes… go there if you need a flu shot!
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October 2022 by Mario Brown
This is the WORST drugstore on the planet. The quality of service here is the pits. There is NEVER enough cashiers to wait on customers. This was the case preCOVID. So they will not be able to use that as an excuse. They have one cashier who’s working both the regular counter and the photo shop. It’s pathetic. The workers are clearly frustrated and they take it out on us the customer. Well guess who else is frustrated? We are. There is nothing remotely welcoming in this store. I refuse to step foot in this store again. It’s sickening.
