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March 2025 by Patty Poe
Excellent service
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February 2025 by Dominique Peterson
Everything went well. I showed how to use my device and made sure I understand before I left
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November 2024 by Tami Chambers
Great employees. Great service. The employee who waited on me found the problem with my phone and fixed it in about 2 minutes. A very excellent experience.
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October 2024 by Cheryl Stevenson
The person providing service was friendly and very knowledgeable. He was able to get my issue addressed during my visit and I was pleased with the results.
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July 2024 by Charles Anderson
Jared was extremely helpful and a pleasure to work with.
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June 2024 by Adna Roden
Personnel were extremely professional and helpful.
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May 2024 by Brooke Huskey
100000/10. These guys are super helpful.
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May 2024 by Delina Cahee
Clean, staff was very friendly and knowledgeable of the products and services they were providing. Overall great experience.
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May 2024 by Victoria Buckley
John was wonderful and made upgrading my phone a super easy and painless experience.
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May 2024 by Janne Debes
It was so easy.
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May 2024 by Maya Smith (MayaPapaya)
I wish that it didn't take so long as it did to add a new line to my account, took 2 hrs..*Update* Cxl svc with them bc they don't provide great cell service in my area, so they misled me on that part. They also charge too much for their services and their Jetpacks are dangerous, they implode after a few mos!!
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April 2024 by jim taylor
Nakia was excellent in every way! Thorough, technically astute, and friendly. Couldn’t have asked for better service!
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February 2024 by Dean Manning
Awesome store! Customer service is super helpful
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January 2024 by Deana Torbert
I had such a wonderful experience at this location. The gentleman that assisted me was very professional, patient, well knowledgeable and explained everything he was doing step by step. His name was Jared. Also, the store closed at 8pm, but we didn't finish until after 9pm. Did I mention that he was the only person working that evening and handled the store (customers)like a Pro...Jared for Manager!! Best Customer Service!! Ask for Jared and tell him Deana sent you.lol
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December 2023 by Megan Swanzy
Shoutout to Jake who works in the Auburn Verizon store on South College. He was the best help and really cares about his customers! I’ve had some issues with my phone and he has given the best customer service I’ve ever had making sure I got everything taken care of and had lots of patience. He made the process of getting a new phone so easy and he definitely deserves a raise after how much he helped. Thank you Jake for all the help! Go find Jake from Verizon in Auburn if you ever need help with your phone!