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March 2023 by Abigail Shepley
Employees are super friendly and helpful. I was able to have clothes brought to me from around the store and the back that they thought would look good on me. One of the best boutique experiences I’ve had.
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October 2022 by Sharon&Rodney V
Olivia was awesome over the phone! Called to get our daughter a gift card for her Birthday because she loves the store and Dads do have a tendency to spoil their daughters. Sent me pictures via text and is holding at the store gift wrapped for my daughter. Thank you Olivia for great customer service.
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August 2022 by Kate G
I would spend my money elsewhere downtown because 1. The return policy here is not great and they are not flexible even if you item is damaged or it doesn't work out, you can only get store credit back for full priced items. 2. The workers are not super friendly or warm to speak to, other boutiques downtown have better customer service.
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August 2022 by Lynn Elston
Well priced stylish and super cute dresses,skirts, and blouses. Staff is helpful and friendly… especially Upstate NY Emily!
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July 2022 by Leigh H.
Best customer service ever! Jennifer went out of her way to find my daughter the perfect dress for rush week! We will be customers for life!
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February 2022 by Kristen Davis
The workers were incredibly rude. Bodyshamed the girl I was with and called her fat. If you’re not skinny and thin you are not welcomed in this store apparently. Disgusting.
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July 2021 by Meagan Smith
I put in a last minute order, and it would not have been ready until a day after I needed it. I explained that it was for my sister’s wedding and asked if there was anything else a availabe in the shop they would recommend. Hannah worked some magic and was able to get my order done me. Hannah and Therapy Botique really saved the day (and saved me from my last minute planning!) Awesome shop and awesome customer service. 10 out of 10 would recommend.
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July 2021 by Selina Das
Best boutique to shop at in Auburn. Great staff and lovely clothes!
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December 2019 by S F.
I tried to like this store because they sometimes have cute clothes but, after my visit today I will never be back. The ladies working were extremely rude to us. They were very judge-mental and seemed offended that we were shopping there. While we were waiting to check out the workers were conversing with a customer and when that customer left the store- the employees gossiped about her appearance once she left. I'm offended for her and I assume that they did the same to us when we left too. It's not that hard to be kind to people, especially the ones paying your bills.
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November 2019 by DaHye Kim
The customer next to me was being treated real nice and the cashier asked things like Did you find everything okay or Have you ever shopped here. But my cashier didnt say a thing to me. She only told me the price and she didnt say anything when i was leaving so i stared at her and said thank you Then she finally said thanks back. Never gonna go back there but would appreciate a nice talk if i do.
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March 2019 by Julia Vazquez
Best customer service I’ve ever received over the phone
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February 2019 by Anna Beth Whittington
It’s our favorite store in downtown Auburn. The stylists are very friendly and helpful. Price points are great...great place to find a gift, too...paper products, candies, mugs, great earrings, etc
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November 2018 by Madison Mcdaniel
Love this Boutique! The clothes are amazing and they have such a great variety to choose from!
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April 2018 by Emily Vines
Such a cute place to shop! Love all their clothes and everything is affordable (especially for college students)! The staff is so friendly and helpful and they always help me find exactly what I am looking for!
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April 2018 by Meredith Taylor
I highly recommend shopping at this boutuqie! Such a cute AND affordable boutique. Be prepared to be wowed at their selection of clothing, jewelry, and party favors!
