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October 2023 by Rob Headman
Buyer beware. While they were nice when I scheduled and their work is okay, they added over $300 in parts and labor to an agreed upon price and didn’t have the courtesy to call and tell us about the extra cost. It went from $500 to almost $900 when we went to pick the vehicle up. Complete surprise. So nice to hear them say “well we can take it out” when discussing. Go elsewhere.
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September 2023 by Jaxon Jones
The Car Stereo Shop has worked on 3 of my vehicles over the past 4 years and the service has been nothing short of amazing. The quality, the service and the results are unbeatable! The owner took the time to educate me on the products that he believed would satisfy my needs and took the time to find best way to accomplish what I wanted done. Never pushed for me to spend more than I had to, they truly just want to see their customers happy.
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September 2023 by boogieGdown getdown
Going to refer these clowns as the Brady Bunch Gang, Greg, Peter, Scarface,and the one with the 70's style hair as Young Honey Bunch. This group of white misfits assured me over the phone that they could replace my speakers in my mercedes and it would take approximately 2-3 hrs. Made the appointment. When I arrived on my appointment day, they acted as though they never spoke to me, was told the person who made the appointment was off for that day. The one I was conversing (Scarface)with received a call and I was left standing(10-15mins)(I was there first put them on hold, have them to call back, or transfer the call to one of Your other Gang members)as though I did not exist. I was then pass to the next Brady Bunch Gang member, where he(Young Honey Bunch) finally decided to look at my vehicle and I was risk to the jail like waiting room. Hour and half later I was told by these professional adudio sound instillationist specialist(Young Honey Bunch,specifically) that they would be uncomfortable installing the speakers. Waste of my valuable time. Straight Bone headed unprofessional scrubs!!!
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September 2023 by Bernard Smith
Professional and they will install radios outside their store at a good price awesome shop best in the area !!!
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August 2023 by Kyle Snipes
Came in with a kit I installed myself that was not working and these guys stopped what they were doing to help me figure out what I did wrong and they even stayed late to help best audio shop in town highly recommend
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May 2023 by Kortney Burk
They Reinstall my audio system set up and told me that my outside marine speakers were going out and that I needed them to be replaced. I contacted them 2 weeks later to set up for them to install new speakers. Was told new speakers would be in with 3 to 5 days. Called weekly for three weeks straight only to be told that the Mempis rep didn’t put order in but order was put in. It’s been a month now and still haven’t heard from them. If you are crunched for time trying to hit deadlines for your business try another company. I express to them my timeline and nothing was done to get the job done. I was able to contact the Memphis dealer personally and they directed me to a different company. Took my bus there, the problem the car stereo stated was the issue wasn’t the problem they fixed the issue and finished the job the same day.
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May 2023 by Brandon Williams
Very poor customer service ... Put the wrong subs in my car and I ask for them too fix the mistake the owner proceeds to cuss me out and tell me I can pay for the subs ... As he proceeds to get aggressive with my buddy for looking at him... Just wanted what I paid for ... And I have heard before that he is this way and that's why everyone is quitting from there ... So now I'm out one sub because they wouldn't cover it under warranty nor give me the subs I paid for will not be returning after the owners behavior today .
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March 2023 by Joanna Watts
The worst experience I think I’ve ever had. Made an appointment at 12 on Friday. My son and I both took off from work so that we could leave his vehicle for a simple sub/amp hookup. I followed him so that we could go find something to do, considering it took 5 hours for the same job in my husbands vehicle. We do not live local. We arrived and were greeted by the owner. We were mid discussing what I was there for and as another couple walks up he begins talking to them about his new shop. I’m left there standing, conversation not finished. Another guy at the counter ask if he can help me so I repeat. I leave my name and number for them to call us when it’s done. It rained, downpours all day. Not a fun day in the rain could be had, but the end result would be worth it right? Not. Around 4:30 we decided to head back since they close at 5 and no one has called. Our vehicle was still where we left it, we knew. We walk in and the owner jokes “Oh you’re gonna kill me, I only had 1 tech show up today”. They had not even touched it. We simply grab our keys, without any further words, and leave. I’ve never felt so disrespected. Our time is valuable. We took a day off. We shopped in and out of stores passing the time, in the rain. Five hours worth to be exact. Highly not recommend wasting your time with this business.
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January 2023 by Christopher Collier
Had an appointment for installation for 0900. Took the time off work, had the wife follow me down, picked out speakers and a backup camera. Had everything laid out on the counter and was asked if I was leaving the vehicle which I replied with "yes." I then asked when it would be ready and things escalated quickly. I was then told they never said they would install anything and I could leave. Served this country for over 22 years, been a part of every military action since Panama and I have never, never been asked to leave a business. Drove half mile down the road to Jimmy's and they did everything right. Folks, take the time and hit up Jimmy's and you won't be disappointed. Apparently The Car Stereo Shop has so much business customers aren't important as more will walk in the door. Don't be that customer.
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December 2022 by Leonidas Carpenter
These guys do a great job.I would recommend to anyone.They've done all my cars and I've left happy everytime!
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October 2022 by Mac Brewbaker
I've been dealing with car stereo shop for years and had them put head units, door speakers, and subwoofers in 3 vehicles. The staff is extremely knowledgeable and takes the time to figure out exactly what you want. I'm writing this review after leaving auburn and having to use a different shop (also very well rated). I didn't realize how top notch these guys were until I went elsewhere. Extremely consistent installs and products. I'll be making the trip back to Auburn for my next install
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September 2022 by Kendra T
I will be using them for all my audio needs in the future. They were able to get my factory radio fixed in my car. It plays wonderfully. The turn around time and getting everything done was quick and the process was easy. They really took care of me! My radio no longer glitches and I couldn’t be any happier about it! Thanks y’all!
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May 2022 by Madison Bailee Cofield
I literally came up there 3 days in a row , just for them to turn around and tell me each day they don’t have time for my car. Keep in mind I had an appointment and all . 3 days I drive all the way to auburn to sit there for 2 hours waiting and then tell me they don’t have the time to work on my car. It’s ridiculous. Would not recommend unless you have the time to sit and wait for days on end . Another man in there said he’s been waiting for his car for two weeks . No way that would be me . Taking my car to someone who actually has the time and decency to work on it.
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May 2022 by Dylan
Great work fair prices will definitely come back
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May 2022 by Garry Hammontree
Great service. Good people to work with. Honest.
