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August 2023 by Lisa Brazeal
I had the most wonderful experience with SunSouth of Auburn. My mower just stopped moving as I was cutting grass. Would not move forward or back. I called the Auburn store and spoke with Amber. Let me tell you, she is so sweet and helpful. We set up a time to have my mower picked up. When Jesse got here to pick it up, he said he was going to look at it and see what was going on. I couldn't believe someone would do that. He found the problem and repaired it on the spot. I was so happy and a little shocked that there are still companies who would do that. Jesse was such a nice guy and I believe this is one of the best businesses in our area. Thank you!
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June 2023 by Eric Jones
Amber in service was great to deal with. Mower runs like brand new. She did a great job.Jesse picked it up and returned. Great guyWould recommend this place for great people and service. Fast turnaround.
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December 2022 by James Wilburn
Great place to buy parts. Employees very friendly and have knowledge of their products. Got everything I needed and left feeling I was at home. Very good experience with this business. Will definitely come again when needing parts.
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September 2022 by Teri Dunaway
Lisa is an A-1 customer service rep at Sunsouth. She always answers my questions timely and professionally, and provides copies of documents my employees don't bring me. I appreciate the service she provides to keep my work done!
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September 2022 by Tammy Bauer
The admin (Lisa) is always very helpful when I call to ask questions about my work account. She has always emailed invoices as soon as possible. Very helpful!
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September 2022 by Susan Duncan
Lisa is always prompt anytime I have a request. She always responds to emails very quickly and is happy to help with any concern I have.
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September 2022 by Carol Turner
Lisa Whitman is an awesome administrator! She is very efficient and responds to my emails with any questions promptly.
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July 2022 by Marla Mallett
Pulled up they unloaded the mover replaced the blades, in and out in 45 mins. Thanks for the Service.The Mallett's
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July 2022 by Stephen Carter
Great service Friday from the service Department. Tractor and mower repaired and serviced and returned on same day!?
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June 2022 by Toney Elkins
Receiving department rude and aggorant. Was delivering new lawnmowers (two mowers) and was told I was past their delivery time and would not accept delivery that day. I was already in their unloading dock and only 20 minutes past their 3:30pm cutoff. Would have taken less than 5 minutes to unload. I also had to wait 10-15 minutes when I arrived for a company vehicle to move so I could get around the building to access the dock. Had to leave premises and go park and come back the next morning. That cost $30 in fuel to go to nearest truck stop and back. Arrived next morning after they opened at 7:00am and was told it would be 8:00am before anyone would unload the mowers.No professionalism in management here. I deliver John Deere mowers every week to dealers and this is the only place I have felt prompted to give a bad review!! Employee’s were nice and courteous.
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June 2022 by Dignesh Patel
I have my own Experience With this Place Some time They Answer Phone & They Said They Bussey & I'm Outside & Nobody Inside. That's the new Women They Hire. One Skinny Shrt guys ! Soon us I Adk About Transmission Rebuild kit ? Straight Answer....we Not Sale & I Have to go There & They Pull up on Scrern . & I Order .
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May 2022 by Nicholas T.
I have been looking for a zero turn for over a month and was only interested in John Deere. Shane @ SunSouth in Auburn made the process easy and was very knowledgeable of the features associated with the Z530M. He was not pushy or in a hurry. He took the time to explain how the mower worked and even supervised a parking lot test drive for a first time buyer. I preapproved before I left the house and all the paperwork was ready when I arrived. He didn't think twice when I asked to add another item to the purchase. He redid the paperwork with a smile! Thank you Shane for your outstanding customer service.
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March 2022 by Linda Sands
Friendly people make you fill at home. Shane, salesman, was very friendly and .Very knowledgeable about the John Deere mower I purchased from him at Sunsouth Auburn. Highly recommend this store.
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March 2022 by Tara Tim Nelson
We have had the best experience buying our equipment here. Shane is our salesman and he was terrific. He worked diligently trying to find all the discounts he could for us. Then when we were ready, he delivered our tractor and implements to us. He then spent over two hours showing us all the features and how to properly use and maintain them. You can’t go wrong buying your equipment here.
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February 2022 by Trisha Smith
Mr. Shane was very knowledgeable on the zero turn lawnmower we just purchased. He went above and beyond with customer service and even delivered the mower himself. Will be doing business with him again in the future!!
