Sam's Club in Auburn offers a variety of products and services at great values, including groceries, pharmacy, optical, and home furnishings. Members appreciate the friendly employees and the impressive modernization of the store, particularly the "scan and go" feature that reduces wait times at checkout. However, some areas need improvement, such as the eating area, which could benefit from updates and better food availability. Handicapped carts are often limited and have charging issues, leading to concerns for those who rely on them. Despite these criticisms, many customers have positive experiences, noting helpful staff at the membership desk and overall satisfaction with the shopping experience. Prescheduled Club Pickup orders are available starting at 7 a.m., making it convenient for members to shop.
Joined Sam's Club recently and went by there last evening. Tresa was a joy getting us started at the Customer Service desk and Tre graciously served us some excellent pizza and a hotdogs at a great price. We will definitely be back.
January 2026
This store is always clean. I love the scan and pay option that eliminates the need to check out.
January 2026
Drive up wait time is ridiculous! Expect at least 30 minutes! And if you call to try and speak to someone, they do NOT answer! There is obviously only one reasonable answer, poor management!
