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March 2024 by Toni Michelle
Always extremely nice and fast service!!! Thanks again Papa John’s!
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January 2024 by Clever Balloon
Papa Johns is usually my go to pizza franchise to order from but the one in Auburn just feels lower quality than all the other ones in terms of food. Other Papa Johns I've been to were incredible but at this one I'm not entirely sure what is different but it just doesn't taste as good. The pizza is never fully cut and if I don't want to tear it apart I have to recut it at home. Apologies for lack of specificity but it seems like the pizzas are thrown together quickly and with less care. Still good pizza compared to other places but 1-2 stars lower than most other Papa Johns restaurants.
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January 2024 by Nikki Johnson
I have seriously got to stop giving this place my money. EVERY TIME I ORDER WITHOUT FAIL ... 45 min OR MORE AFTER the estimated delivery time is when I get my cold pizza delivered. EVERY. DANG.TIME. Isn't that awesome? And they love to respond to your feedback too. Excellent customer service! They must get enough drunk college students who don't care if it gets delivered on time to stay in business and never improve. INSANE..
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December 2023 by Angel Williams
The employees are always nice and helpful.
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November 2023 by Jeremy Crowe
Cold pizza. Delivery time was not a accurate. Incorrect order. Should've stuck with Marcos.
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October 2023 by Brian Shonesy
Was told 40 minutes, took 2.5 hours. Couldn’t even call to cancel, they just kept referring us to another number that would hang up on us. The order person couldn’t cancel an order. That’s kind of a scam, he can take your money but he can’t give it back. When it arrived at 9:15 pm, one of the pizzas wasn’t even cooked all the way, still doughy, and it wasn’t what we ordered either. I consider this theft.
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September 2023 by Bradley Davis
Ordered my pizza and when I was ready to pay it said it would be 90 minutes - called them cancel and trey told me with door dash I’d get it in 20 minutes - door dash just never showed - called the restaurant and they told me it was my problem with door dash -Just spent $90 and got nothing for it - you should just expect lies and bad service from Papa John’s - clearly no one leading tbe organization- I am calling Auburn Police for theft.
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August 2023 by Ameenah Brisker
Good customer service,employee predict my order from being a usual customer and me ordering the same meal every time. Fast service and hot fresh food.
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August 2023 by Kristi Stovall
Good food, parking is hard but it’s downtown so what do you expect? The Oreo bites are delicious!
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July 2023 by Robert Ball Jr
Order was ready when stated and accurate. Pizza was fresh and hot.
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May 2023 by Brandon Upchurch
I ordered a ex large supreme and the food was great but the problem was they charged my card twice and I still haven't received the refund from the 2nd charge. So I ended up paying almost 80 bucks for one pizza...Never again.
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May 2023 by Bijesh Mishra
Seems like they stopped giving free Parmesan cheese and pepper. They said they ran out of both twice in a row within a gap of about a week. Not if they really ran out of it or not giving for free.
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April 2023 by Ayesha Holloway
They are racist! They will deliver next door to me but cancelled my order. I live literally less than 2 miles from Papa John’s. I am in their delivery area, but they claim that my Neighbourhood is on a do not deliver list. I guarantee it is because I live in a predominantly black neighborhood because when I am at the domain(next door), they deliver just fine They did not even offer for me to come get it after spending $50 they just cancelled my order. I normally pick my food up due to me being close but I guarantee they won’t get any more of my money.
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March 2023 by Savana Bullard
This Papa John’s is pathetic. I paid $20 for a pizza and they took OVER AN HOUR to deliver it to me. On top of that, when they delivered it, they literally LEFT IT ON THE GROUND OUTSIDE. Of course, the pizza arrived cold and it wasn’t even the correct order. I do not recommend ordering from this Papa John’s location. I called the manager to complain, and they didn’t even apologize. Poor customer service. If I could rate 0 stars, I would.
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March 2023 by Allywall 0.
I walked into the store and wasn't greeted with a "hello", but instead with dirty looks from 3 of the workers who were leaning against the counters and sipping their coffees. One of the workers walked up to the register and I said "Hi, how are you?" to which she didn't reply, she just gave me a nasty look. As a fellow worker in the food service industry I hate to be a Karen and leave a review like this, but it was quite frustrating to not feel welcomed in this store. I am extremely disappointed and will not be ordering from this location in the future.
