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November 2023 by Marina Powley
Katherine M.Cole was a lifesaver I would DEFINITELY go there always!
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November 2023 by Adreonna Roberts
Karen & Katie were very very sweet and helpful! Definitely were the best ! This was my first time sending some off and they were very helpful and nice !
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August 2023 by Chelsea Gillens
I needed to mail something today important and the staff was very friendly and helpful. So thankful for this business.
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August 2023 by Russell Goldfinger
I am technologically impaired. PakMail helped me create and print a document I couldn’t print. Staff is friendly, helpful, and kind.
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June 2023 by Seattle Seattle
We needed to ship some things from Lake Martin to Seattle. The Pak Mail team gave us a fair quote, treated our goods with extreme care and everything arrived in perfect condition.Can't say enough good things about this company!
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June 2023 by Bob Pearce
The owner and staff at this PakMail location are the best. My son had a lost package situation with Apple (**turned out not to be lost after all but I’ll save that story for a review of Apple). The owner and staff were quickly on the case and provided the information we needed to show that the package was received by their store and then picked up by the carrier for delivery. That is what AUsome customer service is all about. **Take pictures of your package and shipping labels-it could save you in that rare case of a package being tapered with.
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June 2023 by Alex Pearce
Outstanding customer service. The owner went above and beyond to help me with a shipping dispute. Would absolutely recommend for anyone’s shopping needs.
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May 2023 by Alex Ming
Great speedy experience here. Staff was very friendly and helpful. Thanks!
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September 2022 by Jasmine Butler
Second time I’ve been to this particular location and was told by staff that I couldn’t drop off USPS packages. On my last visit I paid almost 4 dollars for a box and still had to make a trip to the post office. After paying for the box I realized it was used (had someone else’s old postage still taped to it). Ugh.
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September 2022 by Tori Anderson
I went in with a question about fragile item shipping and came out with exactly what I needed! Helpful and friendly :)
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August 2022 by LB B.
Don't trust their stated hours about notary availability. I called to be sure the notary would be available, then drove 30 minutes only to find out the notary had left for the day (2 hours early). The day before I had this issue as well. I was also twice given incorrect information about the notary's availability by someone else who works there. I understand that this is a small town and things are casual, but it's extremely frustrating to waste my time going over there to find the notary wasn't there after I called and verified she would be.
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August 2022 by Nicholas Safford
Excellent customer service - they were out of FedEx forms but still took down all my info for the shipment and emailed the tracking numbers less than an hour after I left. I appreciate the extra effort they put forth!
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July 2022 by Tom Harris
Great experience and help from Katie and Karen! Attention to detail, very efficient and they really care. Everyone should use this place.
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May 2022 by Iggy Ruiz
Most definitely the best mailing company I’ve gone through. Coming from someone who hates the process, the employees were able to get me in and out in no time and answer any questions. I know there are probably more but Katie, Ben, and Tucker have been just a few names that have exceeded my customer expectations every time. Love this place!
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May 2022 by Lc Nelson
They did an exceptional job with my shipping. I honestly don’t know how they did it so easily it was too much geometry for me to comprehend the sizing for the boxes but the guys behind the counter knocked it out faster than I could say Chili’s. 10/10 service!
