O'Reilly Auto Parts in Auburn, AL, is part of a network of over 6,000 stores across the United States. Customers consistently praise the store for its helpful and friendly service. The staff, including employees like Jerome and Cheo, are noted for their strong work ethics and willingness to assist. They provide various free store services such as battery testing, wiper blade and bulb installation, and check engine light testing. Many reviews highlight the excellent customer service, with customers appreciating the quick and efficient assistance they receive. One customer mentioned that Cheo was particularly helpful, quickly diagnosing a battery issue and preparing a new battery in just 15 minutes. The staff's attentiveness and willingness to go above and beyond make the shopping experience enjoyable. O'Reilly Auto Parts also offers competitive prices, promotions, and loyalty rewards, helping customers save money while getting the parts and tools they need. Overall, O'Reilly Auto Parts in Auburn is recognized as a reliable choice for automotive needs, where customers can expect better parts and better prices every day.
Bought a battery from them, Edwin installed it really fast and I was on the road almost immediately, he was extremely social and worked very fast!
March 2024
After having such a bad experience at store in opelika I decided to go to the store on opelika rd Auburn Al. From the moment I entered the store they was very helpful and polite they got me my battery and was very helpful in installing the battery. This store has great customer service I will only visit this store when... read full comment
January 2024
Stopped by today to get new wipers and a sensor for my Blazer. Cheo was awesome! So helpful (put the wipers on for us) and just an all around great guy. Super helpful and friendly folks.