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March 2024 by Michael Mclaughlin
I noticed my wife's SUV tire was leaking on a quick errand run on a Saturday. I pulled in and they were very nice. They were able to find the issue with her tire and patch it very quickly. I was there for only 35 minutes! Very good and quick service.
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March 2024 by Ashley Ramsey
Great service!
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March 2024 by imelda naraval
Helpful and friendly service advisers helped me with a new set of tires
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March 2024 by pamela solano
Great service excellent customer service
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March 2024 by GR Leuen
Took a tractor tire to get a new stem valve. When I went to pick it up they told me I didn't owe them anything. They just said I could write them a review. That is just good customer service and smart business.
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March 2024 by Brandi Robinson
Quick , professional and reasonable prices. Will definitely be returning.
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February 2024 by lisa rhees
The guys at NTB saved me!!! I had a rental car with a flat tire, and then the spare went flat. The rental car place was 45 minutes away. If it wasn't for NTB and their being open late, I would have been stranded in Auburn and missed my flight. Thanks Thomas and Fergie!!!
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February 2024 by Josh Pender
Disappointed with their customer service. Be sure to ask very detailed, clarifying questions when discussing your service on the phone. We had a leak in one of our tires. They said it was unrepairable, which is understandable, but also said, "we have the same thing you have on your car in stock." After I approved and went to pick it up, there was a lower mileage Goodyear instead of the Michelin set I had on our Suburban. When I asked the guy about it, he said, "I meant the same size and I wanted to get you back on the road today. I would have to order the Michelin." Very shady and no other offers for helping with the situation.I also paid the $25 to reset the TPMS system, which after getting it home, I checked and it had not been done. When called, they had "forgot."
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February 2024 by Ashley Fountain
John was amazing, NTB is the best!!!
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February 2024 by Katelyn Vinson
My go-to place for any tire issues! Always quick to help and get you in and out the door!
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February 2024 by Gina Mac
2-14-24 edit: #Mavis is the new owner and they are reasonable to work with, and reasonable prices! Gerald (Service Manager) took very good care of my vehicle today. Oil change was quick, and staff was friendly. Thank you!
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February 2024 by Chastity Farr
great service
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February 2024 by sae sung oh
I'm so bad at it. It seemed like they were going to repair a puncture and rotate a tire, but they said they didn't do one thing and only got something else, so they had to replace it.
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February 2024 by Michael Hill
I called this afternoon about a nail in my tire it was almost 5pm the shop closes at 6pm the guy on the phone told me to bring it right on in. When I got here the customer service was very satisfying I am very pleased about the work that these guys do everyday. The employees are very cool guys. If you need some work did to your car come see these guys you won't be disappointed
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February 2024 by LeAnna Flowers
Great customer service. They are quick to serve and great with communication.
