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August 2023 by Parker D.
Brady for key holder. carries the store every time he clocks in. GIVE HIM DA KEYS
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August 2023 by Suzan Thornell
Great prices and a great selection of what you need for outdoor wear
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June 2023 by Amy Powers
I was in Auburn from out of town and popped in to purchase a tshirt with the store’s logo as a souvenir for my son who is a big outdoors guy. I immediately asked about where I could find a store logo shirt and a young lady who was “busy” putting up a display sent me to the ladies area. Once I got to that area, it was not clear if the shirts were organized by long sleeve vs short sleeve so I asked a young lady at the front counter if certain shelves had the long sleeve vs the short sleeve. She had not noticed me standing there because her view was blocked by another young man (also an employee) who was leaning in toward her at the counter. She was basically clueless regarding the shirts and could not answer the question and had no interest in helping me. I know I was only shopping for a shirt but I felt very unappreciated as a customer.
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February 2023 by Sash hsaS
Great prices and customer service. Wide selection of shoes
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December 2022 by Laura Solomons
Went in looking for shirts and a jacket for my son. Wondered up to the shoe section and found a lot with Carter’s great help! We thought the sales associate said it was 30% off for the shoes but I guess we misunderstood. The signs on the hat rack said “buy one hat, get one free.” When we checked out, they all rang up full price. Turns out the two hats we bought were excluded from the promotion. There was no signage near the hats or checkout that stated this. The checkout had a sign that said “BOGG bags, Carhart and yeti are excluded from promotions.” The two hats we purchased were NorthFace and Patagonia. When we went back to ask about it, the guy looked up the shoes online like we were lying about it. Then they told us the two hats we bought were excluded. I love the store and the products, but the signage needs to be clearer.
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December 2022 by Elisha Wohleb
Had an excellent shopping experience! Nick was super knowledgeable and spent a lot of time helping me find the perfect tennis shoes. You don't see that kind of customer service very much anymore and i am very grateful.
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September 2022 by Tony Taylor
Very friendly employees with no hassle service. Great selection of shoes.
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September 2022 by S Lueck
Nice store. Helpful staff
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August 2022 by Adam Foutz
Great experience looking for a new pair of running shoes. Savannah (I think that was her name) was knowledgeable, friendly, and went out of her way to help.
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July 2022 by Burnette Tolbert
Great customer service. I visited shortly after 10 a.m. and the young man that helped me went the extra mile to find what I was looking even suggesting a different store. I will definitely shop there again.
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April 2022 by Hunter Forsyth
Really nice outdoors store. They have a selection from kayaks, crash pads, rock climbing equipment, clothing and many more. I was surprised to see they had crash pads even though thier online store didn't list them. I even got a deal on a pad that was 50 dollars cheaper thanon Amazon. I also got a hat that looks very nice which will be my new go to hat. Friendly staff and a pleasant environment.
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March 2022 by Sam A.
Team was very knowledgeable about the gear I bought, and they showed commitment to their customers by staying open even though their payment system was down.
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March 2022 by kim bartlett
The guy that helped me with shoes is awesome! He’s kind, knowledgeable and friendly! Definitely in his realm of customer service! I came in for On Cloud and he informed me of Altra’s. Which are the most comfortable shoes I’ve ever worn! (I wore them out of the store) I ended up with on cloud and altras lol. Will most definitely return and I wish I knew his name. Everyone should go see him for shoes!! Excellent!!!! Thank you!
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January 2022 by Brian Wood
Went in looking for a nice pair of hiking boots. I found a pair that I liked but was unable to get any help getting the right size as there was one guy busy hitting on a lady and another guy leaning on the front counter. Neither of the two employees even acknowledged me when I came in and neither offered to help in the 20 minutes I was there holding a pair of shoes waiting for help.
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January 2022 by Carolina Granja
Amazing staff, the salesman was very knowledgeable and helpful.