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August 2024 by Ken Westbrook
Tire rotation was done in timely manner and at a reasonable price.
Highly recommend.
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August 2024 by Ted '
I received tire replacement, wheel balance, and alignment services here in August 2024.
Steering wheel vibration, which could not be resolved even with Hornx, has been resolved.
And the two tire shops in Auburn couldn't solve the problem either.
I ordered here after reading the reviews.
Even though I visited twice in total, they treated me kindly even though my English was not good, communicated with me through text, processed the work perfectly, and made sure the car was in excellent condition.
From now on, I will only change and inspect tires here.
The alignment here was reliable.
thank you
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August 2024 by Quan C
Very clean and quick service with extremely friendly and over achieving staff!
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August 2024 by William
Great service and very professional. I appreciate the help they gave me. Project completed in a timely manner.
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August 2024 by Missy Carr
Clean shop, courteous staff and amazing service. We won't take our cars anywhere else!
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August 2024 by Elizabeth Watson
Awesome experience! Very prompt service and William is amazing.
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August 2024 by Stephen Geneli
This place is the best. They came highly recommended from a few different people
and i found out why. The service can't be beat. I was traveling and Matthew and William were awesome. They got me in and diagnosed my issue and gave me honest recommendations. Hard to find honest kind people. Thank you to them.
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August 2024 by Jenna Foxerino
This place has been perfect. I’ve come here 3 different times for separate problems and each time it was fixed quickly and cheap. The employees are very nice and they give you honest estimates as well as proper information before they fix anything. I had bad ball joints and sway bar links. And instead of charging me for anything they put my jeep back together and told me they recommend fixing it before they align it due to the fact if I fixed it after my alignment would be off again. Go to this place if you have any problems they are amazing. Their waiting room is also very comfortable and they have phone chargers connected to a battery it’s very cute!
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August 2024 by Carlos Pacheco
I needed four tires mounted and balanced on my Tesla M3P and I couldn’t be more pleased with the experience. From start to finish, the customer service was absolutely amazing. The staff were friendly, knowledgeable, and went out of their way to make sure everything was done right. Not only was the service top-notch, but the pricing was also unbeatable—truly the best in town. Despite the great prices, the quality of service did not suffer. The entire process was quick, and the professionalism of the team was evident throughout. If you're looking for a reliable tire shop with excellent service and fair prices, I highly recommend Gray's Tire and Service Center. I’ll definitely be returning for any future tire needs!
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August 2024 by caleb brown
I had a flat tire and needed an emergency fix quick and Mr William Hancock was very professional and helped me every step of the way! I highly recommend you go see the him and the guys at grays tire and auto!
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August 2024 by Blake B.
I work in the automotive industry and have been taking my vehicles here for roughly 12 years. They never fail to impress me. It's one of those businesses that will have you saying "Why can't all companies treat their customers like this?"
These guys are teaching a masterclass in customer service.
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August 2024 by Henry Davis
Always helpful, kind, and fast. Only the best service from Gray’s! They fix everything from my oil changes to lawn mower tires so well! Thank you guys!
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July 2024 by Craig Case
If I could give 6 stars I would!
I had a slow leak in my tire and needed a quick tire repair while doing some work in Auburn.
I swung by and asked them if they could help. To say they were quick, helpful, and professional would be massive understatement. Not only did they remove 2 nails from my tire but I was able to make it back without missing any work.
Even though I'm an hour away they have turned my into a repeat customer moving forward.
If you're looking for service definitely stop by their first.
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July 2024 by Abigail Porter
Amazing customer service- quick simple and they always get the job done!!
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July 2024 by Natter Miller
Great service. Thank you
