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February 2025 by Kevin Pate
Out of all the pharmacies in the area this one really stands! The employees are fast and helpful. If you need any help, just ask for Ryan the pharmacist and anytime I have any issue he always helps me with patience and kindness unlike so many places around Auburn. They go the extra mile for their clients and I really appreciate it! Thank you Ryan and team!
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February 2025 by Carmyn Ray
I think it’s a very good place to get some medicine
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January 2025 by Mia Wills
Fiona is very rude. She acts as if she does not want to do her job.
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October 2024 by Hap Stevens
Convenient location
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August 2024 by Michael Bernard
This evening at approximately 8:15pm I was denied service for no apparent reason other than the clerk wanted to chit-chat with the customer ahead of me in line.
I was the only other customer in line and standing patiently and politely, socially distanced, minding my own business more or less in my own little world headspace which is typical for me. It had been a long day of errands and chores and this was last thing I had to accomplish before I went home.
While standing there the clerk interrupted his own conversation with the customer ahead of me to alert me to the option to self check out and I indicated I would prefer not to do that. For a couple reasons I do not like self-checkout, the two most relevant in advance in this case being among my items was a beer and secondly I almost 100% of the time avoid self-checkout as a means of supporting workers over robots/AI replacing them.
He then indicated I would HAVE TO use self checkout because he refused to assist me.
Of course I run into the hassle of waiting for him to assist because I had an age-restricted item and then on top of that there was only 1 plastic bag available and I very obviously had more items than would fit into 1 plastic bag. He flippantly mentions "oh I guess we need more bags over here"....Luckily I had a bag because I had done laundry earlier in the day and relying on Uber presently I just threw my items in with the laundry and left because his conversation with the other customer was of such import it was obvious the extra at least 1 bag I needed wasn't coming.
I come to this CVS because of its proximity to the Library which I often frequent but I will do so no longer until I am assured by management that necessary steps are taken to enhance this very obvious failure in customer service.
Picking and choosing which customers you want to assist and forcing others to do self-checkout should be a crime. I find it very shameful and it was, in fact of how it occurred, very embarrassing. If I'm going to drop $50+ in your establishment I should have the option for service if that is my need and preference.
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August 2024 by Courteney P
Went between 5-5:15am for the convenience that they were 24 hours and close to home. Desperately needed batteries for my daughter’s medical machine. Price listed on the app for Alkaline CVS brand D batteries was $12.49. Price jumped to $17 plus tax. Alerted the young lady working and she said the price couldn’t be honored. Went completely out of my price range. Everyone doesn’t have an extra dollar to stretch sometimes.
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August 2024 by Jason S
The manager Johnathan was very pushy with me in trying to get me to sign up for the Extra Care card.
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May 2024 by Lesley Butler
Paige, the pharmacist and Fionna, the pharm tech went way above and beyond for my husband. I really appreciate them both.
Lesley Teel
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October 2023 by Udar Pavarota
To be honest I had a very good image of this pharmacy, but this particular location, the one in Auburn in South College, left me with a very bad feeling and a very sour taste in my mouth.I arrived urgently needing medicine to calm the pain in my arm that had just been operated on and they told me that the medicine would not be ready until the next day.The next day I arrived and it wasn't ready either. They told me to wait half an hour. I told them I didn't have that much time, I had to go to work.Three days passed and the pain went away. The medicine was supposed to relieve pain after the operation. I just grabbed the antibiotics and left. Why pay extra for a medicine that is no longer going to help me at all?Very badly. Taking into account that there are patients with pain who cannot wait, these medications have to be ready much sooner.
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September 2023 by william holmes
Over an hour to fill a prescription which was just liquid antibiotic. All they had to do was grab it from the shelf. Extremely lazy workers
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June 2023 by Duha T. Altindag
They’re slow and make you wait for unnecessarily long.
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June 2023 by Sam Nadler
Service was great!
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April 2023 by N Reed
Good people! Great service offered. Friendly =)
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April 2023 by D T
Honestly really disappointed. I came into the pharmacy needing a shot urgently and the pharmacy technician told me she didn't have time for me. Went across the street to Walgreens and they were actual medical professionals who helped me out. Will be transferring all my prescriptions out of this pharmacy and will never return... food for thought. This place is just a pill dispenser.
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April 2023 by Yuming Zhang
Joel introduced me the carepass program as well as those coupons. He helped save a lot today! Many thanks Joel!
