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February 2024 by Robert Busby
$10 LOL toy… sold for $20. Do not buy this from here.
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February 2024 by Lance Easterwood
Both of my girls have been begging to get earrings so we finally let them. The employees were very clean and extra nice . They took every prey they could to pierce their ears safely and without much pain. They were both thrilled to get their earrings.
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January 2024 by Tiffany Mallicoat Pergerson
Wonderful experience!!!! The young lady that was working was swamped working by herself with a line out the door and still was so kind and professional. A++++❤️❤️
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December 2023 by Clue Wyatt
My daughter needed ear rings and plushies they had both !! Staff was very helpful
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May 2023 by Latika Spencer
Poor customer service.
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April 2023 by Brent C.
Terrible service from management. Got our 6 month olds ears pierced here and she pulled one earring out and the hold closed up. We took her back in same day to have it re pierced. After being told the day we got it done that they would re pierce it for free if it closed up, the manager today told us not only did we have to pay $89 to have it redone, but we also had to buy another set of ear rings from them in order for them to do it even though we had the same one we bought from them the first time with the back. Then the manager proceeded to get rude with me because I asked why she couldn't use the first one we bought from them because we still had it and told me to call corporate who isn't even open on weekends. Lady with long red braids, I didn't get her name. She checked the system to find out who pierced it and told us there was nothing she could do about the piercer telling us it would be re done for free if it closed up.
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March 2023 by Hanna Brown
I had a truly fantastic experience all around at Claire's in Auburn.I wondered in without an appointment, on a whim, to see if they could pierce my upper lobe. Admittedly, I am in my 30s, and it's been a minute since I've had had my standard lobe pierced (pretty sure I was fourteen at the time). For some reason I had built the process up in my head to be far more painful than it actually was, and it helped that the Claire's associate had the absolute BEST bedside manner. Truly.She would dot and re-dot the piercing location on my ears until I was absolutely positive on where the hole would go, and she thoughtfully counted down with me (three, two, one) before punching the lobe. It was by far the best experience I've ever had and I only wish that everyone could have a similar experience. Even with no appointment and quite a bit of nervous energy, I was still made to feel like her top priority, and she very patiently talked me through the entire process. And I got a 20% coupon to use in-store that day on any product I'd like.Thank you to the Claire's team and thank you to my new friend with the two middle names!
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February 2022 by Justus Vandyne
Get pierced by a professional instead. Be smart and be safe.
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August 2021 by Kasey May
I don't usually take the time to write reviews, but exceptional circumstances call for exceptional measures. I had such an incredible experience getting my ears pierced there, that I came back to get more two weeks later. Gabby did a MASTERFUL job. She was professional, precise, and warm all at once! Give that girl a raise IMMEDIATELY.
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August 2021 by Jamal Collins
It’s this girl named Gabby she is very professional and knows what she is doing and very talkative in a good manner.
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June 2021 by Valerie Hamby
My child's ear ring is crooked still stays infected six months after having it pierced. Her cousin who also got hers done same time is also staying infected!
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April 2021 by leah knight
My daughter had her 9th birthday here at the Auburn (Village) Mall Claire’s. The staff Taylor and Camden were amazing and made her feel so special. They took care of everything. Party was less than $100 even with cake and gift cards to shop for her 3 friends. Everything was 20% and they got the store to themselves before the mall opened and for 2 hours! They played games, had their nails painted, makeup done and hair styled and shimmer dusted. This was my daughters favorite party she’s ever had. We definitely will recommend them to everyone ❤️
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January 2021 by Danielle Hayes
Overpriced and terrible quality. My daughter thinks this store is Disney World for little girls. I treat her with visits periodically but cringe, bc our dollar would go further with better things from the dollar store.
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August 2020 by Lemuel Hill
Never been but would love to go
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June 2020 by Bethoc Fontenot
I brought my son here to have his ears pierced. His experience here could not have been better, The girl who assisted him was extremely knowledgeable about the procedure, had MANY piercings herself, and I watched her sanitize EVERYTHING for a good long time. The experience was quick and relatively painless. Afterward she went over the after care very thoroughly as well. Great experience!
