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March 2024 by M Stahl
Had to have my car towed to a shop and Big Blue was great. Easy to work with, reasonable prices. They even left the paperwork in the car for me. Thank you!
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March 2024 by John Wilson
Fast reliable Friendly service
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March 2024 by Eric Dowdell
I had my vehicle towed by Big Blue, and the customer service was great. She told me to contact AAA, and they would handle the expenses. The driver of the company called me and said he would be at my location in 20 minutes. I like courteous people who say what they mean. I usually use Big Blue for towing because they arrive in timely manner.
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March 2024 by Diane Welch
My car quit today, called Big Blue Towing and they got to me pretty quick. Jacob was so nice and professional. I highly recommend. THANK YOU BIG BLUE.
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January 2024 by Sarah
I would recommend Tiger Towing any day. I did not have a good experience and they were rude and treated me horrible except for one who tried to make things better after I told him what happened.
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November 2023 by Robert Miles
Went right on and got my car where it needed to go quickly and efficiently.
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August 2023 by Maros Blacklisted
Truck driver in town pulled out across several lanes of traffic, several cars had to slam on their brakes, he then cut across another lane to get back over.No signal, cut off several cars, very reckless and agressive.Even worse, when I called the office to make a complaint the secretary that answered the phone refused to let me speak with a supervisor, she sounded very annoyed and disinterested, and sarcastically said she'd let a supervisor know.She obviously isn't going to.
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August 2023 by awesome girl
wouldn’t recommend. first the lady in the office or who ever it was hung up in my face when i was trying to give her the addresses and the information for my car. we have been waiting for 3 hours no calls nothing. so we called back up there to talk to them and the manager had no idea. manager told us to find someone else so we did ? if you need a tow give Tiger towing a call they have the best service. but not this company!! have a great day!!
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August 2023 by Desmond Brady
Very fast came put my donut tire on within 20 minutes $100 for the service however they are a bit pricey when it comes to my attempted purchase of two new tires a price of close to $600 for two tires I think not no hard feelings I went to Opelika purchase two new tires $284.00 brand new. Win
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August 2023 by mackenzie
wouldn’t recommend. first the lady in the office or who ever it was hung up in my face when i was trying to give her the addresses and the information for my car. we have been waiting for 3 hours no calls nothing. so we called back up there to talk to them and the manager had no idea. manager told us to find someone else so we did ? if you need a tow give Tiger towing a call they have the best service. but not this company!! have a great day!!
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July 2023 by Kendall swindell
Charged me almost $300 for a 40 min tow, then when i go to pick up my car from the dealership my front bumper is coming off with huge chunks of paint coming off of my vehicle. I paid all that money just for them to damage my vehicle. Do not recommend.AFTER reaching out to them concerning this matter i then got told i was a liar because my vehicle doesn’t have tags yet. They refused to offer me any kind of help and told me neither them or the dealer caused damages to my car and called me “untruthful” this company sucksssss go anywhere but here
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May 2023 by Anthony Lewis
They were prompt and professional really enjoyed doing business with them.
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April 2023 by Baleigh C
The guy rusty was very sweet and helpful. I wish I could say the same for the ladies answering the phones.They were very short and not informative when I was trying to figure out where my vehicle was and how to get it. I understand that they’re not the ones who are doing the work and can’t give all the answers. But she could at least be nice to customers. I got hung up on before I had the chance to ask the questions I needed to know. I got my boyfriend to call and see if he could figure it out or get more information and he was faced with the same issue. My car was towed because it was broken down and it was not drivable. instead of using big blue towing to bring it home I decided to go with shane’s towing to get the job done and had a much more positive experience. Customer service is a big part of your business and this one is lacking in it. They’re more expensive that the other companies who are actually nice. big blue would’ve gotten a 1 star if it weren’t for rusty.Service: Car towing
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April 2023 by Jason Turner
Rusty came and winched my dump truck out of the mud. Very professional, safe and super great attitude. Thank you big blue and mr. Rusty.Service: Special vehicle towing
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March 2023 by Jere Scott Bradshaw
I was cared for with professional excellence.Service: Car towing
