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September 2023 by Gabrielle Cappola
Super cute clothes and amazing customer service! I ordered a package to be sent out of state and the package unfortunately was displaced by USPS. BTG went out of their way to replace the item (although it wasn't their fault) and very kind over the phone. Will continue to shop from here!
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September 2023 by Ali Correia
Love their clothes, but the staff is really what stands out! They are so attentive and kind- definitely a welcoming environment. Love BTG!
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July 2022 by Nieko S.
My wife and I decided to check this place out as she hadn't been to downtown Auburn before. Browsed for about 10-15 minutes before we noticed we were being followed by one of the employees. So instead of welcoming us into the store or asking if we needed any help we were profiled and followed around like some thieves. Even still we wouldnt have purchased anything. It's all overpriced junk from wish.com. Stay on the streetside of the glass. There are plenty places better to spend your money in Auburn.
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June 2022 by Annie D.
I was looking for a specific skirt and found it on the Behind the Glass website. I had never heard of them but I saw on Facebook that they're a boutique in Auburn so I felt comfortable ordering. I'm so glad I did--the skirt was a great price, arrived quickly and looks great. They even sent a little note with it thanking me for the purchase. 10/10 would recommend!
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February 2022 by Tess Burford
Love everything about this store. Family owned for over 30 years. Mother/daughter duo who have always strived to create an environment for women to feel confident and comfortable in, while ensuring todays latest trends are available to their customers. They’re always willing to help guide you through the store and give style tips if you want, which I always need and appreciate.
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October 2021 by Allison Gresham Estabrook
Off all the online boutiques, I ordered a shirt I wanted from this one. I waited 5 days without a shipment notification before I called. Only to find out they "accidentally" sold my purchase. Super unprofessional. Are kids running your shop? Would give 0 stars if I could.
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June 2021 by Danielle Spiker
Great customer service and the best merchandise! I love BTG and all their staff. They are always so helpful and willing to go the extra mile to make sure their customers are satisfied! Will always shop here!!!
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December 2020 by Kate G
Best customer service out of all the other boutiques downtown I have been to and I’ve been in Auburn for 5 years; they stay consistent in that regard and in regard to their buying team! Love this place.
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December 2020 by Meredith Hoover
Probably the best sale section I have ever been able to find
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July 2020 by Kathleen Gard Engle
Very attentive employees. Cute clothes and items.
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March 2020 by Melissa Corbin
I love that BTG is family-owned. Beyond just having the best clothes ever, you know that your dollars are actually supporting members of the community. It's my absolute go-to place to shop in auburn or online
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January 2020 by Jordan Moore
Honestly the best boutique in Auburn. They have amazing quality clothes at affordable prices!!!!
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January 2020 by Michelle Pegues
Cute boutique for teens and twenty year old ladies.
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January 2020 by jennifer underwood
Adorable!!! Some of the best shopping in Auburn
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December 2019 by Roy T.
Getting a little holiday shopping done and found some great gift items here. Great prices, too. Will be coming back.