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May 2024 by Chandra Bozeman
If I could give this establishment zero stars I would the employee…i think she is actually a MANAGER (Alex) was rude and not helpful at all…we came in after being told they had 2 matching hub assemblies (was also given a price for commercial account over the phone) we gathered a couple more items and when we got to the counter she said she only had one…then was rude about my decision to want matching brands on both…she said “what’s the big deal with matching brands?” I told her I preferred them to be the same and that was the big deal…she has a very unprofessional and had a flippant attitude and yall just lost around $300+ in business today because of it Ohhh and she then told us after ringing it up that she didn’t have a commercial specialist in the store so she couldn’t give me the commercial price but I could pay full price now and bring back the receipt for the discount on a different day
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May 2024 by Chadwicks49
They dont have good information
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May 2024 by Steve Williams
I just purchased a new automobile battery. Alexis, who sold me the battery, also installed it. She was courteous and professional and very friendly. Thanks!
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April 2024 by DEWANA OWENS
I came in the store one morning because I got pulled over the night before for not having any back lights at all. Alexis was nice, very helpful, and didn't mind going the extra mile to help. She started and tagged teamed with Chris, the Store Manager. His Employee needed his help and I'm so grateful that he was the person she asked to help because if it was someone else, I don't think everything that was done would have been done. Chris went over and beyond the call of duty. He was a Manager that worked. He didn't mind getting his hands dirty and was very knowledgeable about a trick he tried because my signal light would not connect even though the bulb was replaced with a new one. Needless to say, his trick worked, I have lights on the back and a working right signal light thanks to Alexis and Chris!!!! I will always come back to this location for all my Auto needs!!!!
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April 2024 by Chandler Rolf
My man Chris is a speed machine. It was quite a rainy day, and there were a few people before me getting some work done by Chris when I arrived. He helped confirm my car issue even when a professional, unnamed mechanic shop was trying to tell me something different. Was just in simple need of a battery, but he was helping replace bulbs and batteries for the other few ahead of me in minutes. He needs to join a pit crew for sure. Thank you Chris!!
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March 2024 by Anjela Maria San Filippo-Litle
Alexis S was a wonderful team member! Very helpful
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March 2024 by Danyele Pear
Really rude, I asked for a key fob battery! Cashier with short hair said we don’t help with those anymore. Walked off to help a different customer didn’t even show me where the batteries were until I tried to go to another associate, I just left. Because that was really rude.
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March 2024 by Kassandra Uebel
called to see abt getting a new headlight bulb and alexis answered all my questions! when we got there she helped install it, super kind and fast! love herrr! alexis is the best girl yall got there fr
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February 2024 by Jin
I am extremely disappointed with one of employees that refused returning items ordered online. She said I need to return back to where they came from. The reasons are missing parts and poor quality. I explained her that these came like that and never installed parts. She told me these parts are not from this store so she can't handle that. She was keep saying call Autozone return department and they will care about that. I know parts from online or other stores could return any other stores in US.I hope she learns more about return policy.
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January 2024 by Camilla Stricklin
Very kind staff but took over an hour to get my battery changed.
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January 2024 by Bill L
If they can't look it up on the computer it doesn't exist. Better know the part number and what aisle its on before you call. I miss the days of NAPA parts guys actually knowing exactly what you need when you call without referring to the computer and telling you it doesn't exist.
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January 2024 by Jennifer Hallauer
My daughter had to get a new battery after the break and the people here were awesome! The guy checked her battery and installed it and was super nice about the whole ordeal!
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January 2024 by Rebecca Schafer
So patient and willing to help!!! Best auto zone
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January 2024 by John T
When you call, an employee might pick up the phone and just hang up on you to get the phone to stop ringing!! That’s what happened to me…
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January 2024 by Scott L
Nice staff
