“Always a fantastic job. We’ve taken our vehicle there several times and the quotes are fairly priced, the work completed excellently, customer service fantastic, and on average gotten the vehicle back well before the promised date.”
“Eagle Imports has been the best to work with! Almost two years ago, I was having issues with my VW Tiguan and they got me in as soon as they could and had great customer service throughout the whole process. Just recently, I was having trouble again with the same part and not only did they get my car worked on in a very timely manner, but they went above and beyond by comping the entire repair, despite being just out of the warranty period. They have been so easy to work with in the past few years! Their customer service is top notch and I'm extremely grateful for this great of service to be in the Auburn area. I highly recommend Eagle Imports for anyone needing repairs!”
“The fine folks here have saved my family from certain death in the frying pan here known as summer. They fixed two cars AC systems quickly and affordably. If you have car problems, this is the place! Edd and the crew are honest old fashioned trustworthy people.”
7:30AM - 9PM
1102 Opelika Rd, Auburn“After having such a bad experience at store in opelika I decided to go to the store on opelika rd Auburn Al. From the moment I entered the store they was very helpful and polite they got me my battery and was very helpful in installing the battery. This store has great customer service I will only visit this store when I need help.”
“Shawn and crew did an excellent job on my wife’s car and we got it back very fast, thanks again Shawn, we greatly appreciate the service you’ve given us.
Thanks again,
Matt & Debra Knitter”
7:30AM - 9PM
1054 Opelika Rd, Auburn“I came in the store one morning because I got pulled over the night before for not having any back lights at all. Alexis was nice, very helpful, and didn't mind going the extra mile to help. She started and tagged teamed with Chris, the Store Manager. His Employee needed his help and I'm so grateful that he was the person she asked to help because if it was someone else, I don't think everything that was done would have been done. Chris went over and beyond the call of duty. He was a Manager that worked. He didn't mind getting his hands dirty and was very knowledgeable about a trick he tried because my signal light would not connect even though the bulb was replaced with a new one. Needless to say, his trick worked, I have lights on the back and a working right signal light thanks to Alexis and Chris!!!! I will always come back to this location for all my Auto needs!!!!”
8AM - 5PM
130 E Veterans Blvd, Auburn“I'm not sure about others, but I had a great experience. I only spoke with Andy other than my initial interaction with the rep who directed me to send my info to him. I used my insurance for my car problems and everything went smoothly, especially with updates, etc. I appreciate the customer service and the other details they included. I'd definitely keep them for any future issues.
Thanks”
7:30AM - 5:30PM
1213 Opelika Rd, Auburn“The quality of the parts are not why I am reviewing this location highly. I feel this location deserves a high mark due to the extraordinary experience I had working with Nick & Logan. They went above and beyond to help me with a problematic alternator purchased from another Napa location and really helped things go as smoothly as possible being stranded. Cannot thank these guys enough! Most people would just said sorry there is nothing we can do while they delivered the part I needed along with bottled water out of the kindness of there heart. Someone give these guys a promotion! We need more people like this in retail.”
8:30AM - 7PM
1687 S College St, Auburn“Great experience with Jay and all my needs were met. Pretty straight forward process. Financing could be a little hard to contact after the purchase but it all worked out.”
“Absolutely excellent Line X job. All the details. Looks perfect. Also, perfect installation of RanchHand Guard. Good pricesGreat Customer service.Highly Recommend.Good quality”
“Caleb was the most helpful person i have ever run into at an auto parts store. Not only did he help me find the correct bulbs for a blown headlight and taillight, but he even showed me how to install it right then and there! Exceptional work and outstanding customer service. He knew exactly what to do!”
“I went to buy a battery and Mr. Randy "Big Papa Pimp" was my assistance. He was very helpful, professional, humorous and engaging. He could barely get around himself, with a boot up to his knee. I was surprised at the attention he gave to me and my car. Overall, totally impressed with his helpfulness!!”
“I bought me a 2019 mini Cooper from James on Monday. James went above and beyond to make it happen. James came all the way to Smiths Station where I live at in the vehicle. I first chose the 2016 escape but once he drove the 2019 mini Cooper I changed my mind. Thanks James and the whole group at Son's Ford in Auburn”
“Absolutely ridiculous, good work but these people will have your car for a very long time! I would just rather pay these people upfront with any kind of work they would do from now on. I won't ever file an insurance claim with this shop again! I have another car I want to send in but it would probably be around November when I get it back, good gracious.i am beyond pissed! But the staff has actually been nice so whatever.......update:they do awesome work 100 percent! only reason I wouldn't give 5 stars ⭐ is wait time! but I also am not understanding of body /paint work! ,parts have to come in which takes time! it has to have time to dry and harden etc so 5 stars it is”
“Fri had Phenix city Walmart dropped the ball with no tires that were promised but Alburn Walmart y'all saved the day thanks Tim and Crew in Tire center for making it all good ? 4 new tires Big tyService: Tires”
“This is my second time coming to Sons Ford service center. Every time they go over the top and to take care of all my service needs. Scott has a great crew that is Friendly and helpful. Give them a chance to take care of you”
“Price is fair and high efficiency, the only thing I don't like is they insist using premium parts. sometimes customers don't really need a premium parts goes into a car about to get rid off.”