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February 2024 by Anna Burton
I went into the store today with a concern about an Apple Watch I purchased from the store back in December. When I got in the manager directed me to another employee in the store. I was telling the employee what my concern was and also let her know what the manager had previously told me when I was in the store when it came to the terms of the watch and the manager started talking over me while I was talking to the employee. She started by calling me a liar saying she never said this or that and that she will not allow me to sit there and lie on her in the store.I let her know I wasn’t lying and it was extremely unprofessional of her to say that I was. Long story short I ended up asking her not to say anything to me and to let the employee that was helping me help. This manager (subrena) would not do that. She got extremely hostile and was going back and forth with me over a matter that would’ve taken 5 minutes if not less to handle. I let her know I would be reporting her to corporate and she told me”she could careless about me reporting her to anyone that was her building and she could do as she pleases “ As a manager she did everything but calm the situation down she was absolutely rude. I asked her to please stop talking over me several times and she insisted on doing just that. It was also two customers sitting in front of her that she was “helping “ and she continued to make back handed comments about me to them.
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February 2024 by Reese Sajata
Savannah was a great representative, she helped me get cell service. I’d love to keep working with her every time.
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February 2024 by Julie Price
Just got a new phone at att. Myrtice was especially helpful. Great customer service!
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January 2024 by Christopher Self
Came in the store to to purchase new phones,switching from Verizon to AT&T, and an awesome ? time with Mrs. Hutchinson, Sabrina! They were great ! Gave me and my son the best customer service we could ask for!! Thank yall for all the the help , and the patience !!!! Great jod!!!!!!!!!
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January 2024 by Megan Purdy Perdomo
Sometimes you worry when you have to switch plans if it's going to be difficult to do but we had a great experience here, Myrtice was such a kind, lovely lady to help us. We were cracking jokes the entire time and before we knew it my phone was ready. If you want a painless experience definitely come here!
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January 2024 by Wilfred Dunn
Cameron was a great help and made the process of upgrading very easy
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January 2024 by Lisa Sheldon
Myrtice was great and she helped me add new lines,quickly and easily. This is a great store to go to.
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January 2024 by Frankie Chappell
Cameron and Subrina were great and helped me out tremendously. Great staff, great customer service.
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January 2024 by Craig Tucker
The store is on point and love how the customer service is as well
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January 2024 by Dalton Fetner
Great customer service
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January 2024 by James Baker
My daughter and I have been having a hard time trying to get back into my phone and figuring out my icloud. We have calling in and getting assistance from Sherlin in the store and she has done a wonderful job. She was very patient and gave us great advice to get back into the phone and helped us set it back up once the issue was resolved. 100% recommend coming to this store. Best experience I have had.
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January 2024 by Shiann Toxey
I came to the AT&T store to get a new phone and switch to their services. Myrtice helped me and my boyfriend out. She was really nice. Straight to the point and quick. Thank you!
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January 2024 by Abby Hennessy
Mishel and Subrina were so amazing and so much help. They were so quick with helping us and were so friendly. We had the best experience. I can’t speak enough good things about this location and these workers. 10/10 experience. Go there for anything you need!!
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January 2024 by Haley Boggess
We had the best experience. Suburbs and Mishel were so helpful!
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January 2024 by Kayli Hornsby Taunton
Our consultant Mrs. Myrtice was phenomenal! She was so helpful and patient with my husband and I with all our requests and questions (which was a lot haha)! Wonderful experience and not only was she great, but the other consultants were very nice and helpful as well.