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July 2023 by Brad H.
Shopped here a number of times. Merchandise seems to be hit or miss if you're looking for something specific, but always a good selection of Auburn attire. Walked in on July 5. There were at least three signs up showing 10% of $50, 20% off $100 and $30% of $150, when I checked out I was informed. The sale ended yesterday.
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June 2023 by Tina B.
I have never left a review for a store before this, especially not a bad one, but I just couldn't let this go. My husband and I went to Auburn with our son this past week for his Camp War Eagle and decided to go into this store. We loved the inventory and we took some things back to the dressing room to try on. I went to the counter to ask the young man working there a question about one of the shirts, and I have never been treated so rudely by a stranger in my life. He completely ignored my question and basically told me that we were taking way too much time in the dressing room. I believe his exact words were "How long does it take to try on a shirt". He went on to make a few other rude comments about how people were waiting to try things on. There was only one other woman in the store and there were TWO dressing rooms (we were only using one of the two). We were prepared to spend a good bit when we first went in and saw the inventory, but after that, we left immediately without buying anything. This was definitely the worst experience I've had with customer service in a store. Completely uncalled for and just totally rude.
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April 2023 by Octavio Andujo
Great experience..
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December 2022 by Jami Quick
Friendly service and lots to chose from
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October 2021 by Allison Lindsey Moore
The gentleman that waited on me was so nice and amazing. Loved everything about the store and my experience.
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May 2021 by Matthew Thames
I’m an official Auburn nut, and if your like me…this is your place!They have a lot of great items at great prices! Very nice staff, highly recommended!
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March 2021 by Jim Hawkins
I probably spend 1000.00 a year in this store but I have spent my last dime. I purchased 4 sweatshirts for my wife at Christmas. We were out of town at Christmas and of the 4 there was 1 that she did not want. Because of Covid concerns and some personal issues I was not able to bring the item back for a refund untill today. While the young man was very nice, he stated that I had waited too long to return this item and that "they" would not allow him to scan the barcode for the refund. Now I understand this to a point but I am sure that this could have been handled and that I could have recieved my refund. I would expect a little understanding after the last year we have all had. This is only a $60.00 item and I can assure you that I will be taking the other $940.00 that I would have spent at Alumni Hall this year to another local store. I assure you that J&M would have honored my request. I hope the owner is ok with this loss in potential income for a $60.00 refund.
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May 2020 by Brittany Gladden
Yes I am going with you are not a regular person who doesn't have any other experience or a little girls or a little more Brittany or a girl or a girl than me and that kind and I would like but not a single parent but it is the same as me and my family has been a lot better with my children than I was when you're in college but I would be able to be the first time mom PMS my school year or something personality disorder or a girl I have a good feeling about it is
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September 2019 by Larry L.
What an awesome store. Conveniently located, with everything Auburn I could ever want. The store was easy to navigate. The staff was helpful and attentive. Will be coming back!
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August 2019 by Zane O'Neal Everitt
Great selection and lots of sales
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July 2019 by Tennille Hart
A very good selection of spirit wear, a bit on the expensive side but lots of clearance and sales.
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April 2019 by Chris Long
Great merchandise and prices!
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March 2019 by Julia Adams Farrow
We ordered an Auburn SEC basketball champions shirt for our son for his birthday this week. Not sure which location it shipped from, but the note on photo was included with the shirt! He loved it!
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December 2018 by Shanon Ballow Crenshaw
I have been shopping at Alumni Hall for quite some time now. I shop in store when I'm in town for games and online as well. I bought a pair of boots in April 2018 but never took them out of the box or bag until this week, when I got ready to put them on I realized I had 2 left boots. I called the store and was asked to call the corporate office so they could give me a refund. I did and spoke to Elliott who sent me a mailing label to mail the boots back and he said he was emailing the store to process the refund. Not 30 minutes later I got a call from Samantha who took care of the refund. This is how customer service should be! I will be an Alumni Hall customer for life, thank you so much!!!!!
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November 2018 by Katie Jones
Best store for Auburn stuff. Manager is super nice too!
