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October 2024 by Carl
Love this place. People are very helpful almost too helpful. I like to play a game when I go in there to see if I can make it all the way to the back without having at least 3 to 4 people say can I help you?? I have yet to be able to do that. Excellent place, love it.
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October 2024 by David Clark
The customer service was great and they didn't mind helping you.
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September 2024 by Franklin Castillo
Thanks to the Ace team for the help. Thank you for starting to carry inventory on HVAC capacitors. Life saver during a warm Labor Day weekend. I was able to repair my A/C unit.
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August 2024 by James Bradberry
Best place around to purchase stihl products,
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August 2024 by 언제나청춘
The staff are all friendly and some products are cheaper than Walmart. The quality is good.
I think I will use it often in the future.
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August 2024 by Pam Cooner
A helpful associate showed me the product location as requested. No wait at the register with another friendly associate.
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August 2024 by Ryan Bowman
Slogan is accurate! Best place to find helpful folks that know what it is you're looking for.
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July 2024 by Aaron Parriott
Really nice friendly hardware store and they have everything. Staff was great.
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July 2024 by wes hall
Great staff!
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June 2024 by Wendy Hall
Super bust store. Associate that helped us was very knowledgeable and quick in getting us checked out.
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June 2024 by Sean Snow
Went in to purchase a finishing nailer. Found one I liked and it was $40 off along with other Bostitch air nailers. Went to check out and was told it was regular price. Took a young man back and showed him. He said, 'yep, if you're a reward member, it should be $40 off'. I thanked him and, as I got to the end of the isle, he says, 'oh, these tags are more than a month old, I'm sorry.'
I left and purchased that, and more, just down the street at Russell Building Supply. Gotta treat good customers better.
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June 2024 by H Hill
I rely on a generator for power to eat and run my internet
it took them over 30 days to fix the cord on mine, they werent even working on it for 29 of those days (they diddnt file the ticket the right way the first time and it took over a month of calling to get it done)
They charged me 230$ for an hour of labor, now I dont have enough money in my bank account this month to eat or get gas for the next 5 days, Avoid this awful ace like it was on fire!!!!!
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June 2024 by Darlene Sue
I love Ace Hardware
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May 2024 by shawn jenkins
GOD BLESS THE EMPLOYEES OF ACE HARDWARE SUCH A WONDERFUL PLACE ALWAYS NICE PROFESSIONAL AND VERY HELPFUL!!!
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May 2024 by rankiwh rankiwh
I have a zero turn mower I dropped off in early April with a 2 week lead time to replace a deck belt.
2 weeks go by and I get a call from the technician letting me know I need a new belt and they will need to order it….ok, thanks, I already told you that.
2 more weeks go by and I hear nothing. I call Ace and they tell me the parts are in the mail - I get it supply chain issues….
I called again this week and the person at the parts desk accident told me that they ordered the part 8 days ago…
Holy cow! 6 weeks on a belt replacement, and I told them when I dropped it off, that it needs a new belt.
ACE Parts department in Auburn is absolute garbage.